Posted 2y ago

Relationship Manager - Branch Banking-BRANCH BANKING-Branch Banking

@ Kotak Mahindra Bank
India
OnsiteFull Time
Responsibilities:Developing customer relationships, Cross selling products, Tracking customer satisfaction
Requirements Summary:Graduate with 3-5 years or Post Graduate with 2-3 years of experience in customer orientation and high energy.
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Job Description

JOB ROLE :

·       Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.

·       Sources new bank customers through external individual efforts and acquisition channel.

·       Cross sells bank products to existing set of Branch customers which are mapped.

·       Informs customers of new products or product enhancements to further expand the banking relationship.

·       Plans and conducts special sales initiatives and events for prospective and existing clients.

·       Coordinates with other group companies to provide seamless access to other products.

·       Maintains complete relationship record for assigned customer accounts.

·       Tracks customer complaints/queries and turnaround times for customer satisfaction

 

 

JOB REQUIREMENT:

·       Graduate - 3 -5 years of experience

·       Post Graduate - 2 -3 years of experience 

·       Customer orientation

·       High energy and drive

AMFI / IRDA certified is preferred