This position is responsible for performing installation, maintenance, and repairs on Fuji Seal equipment at customer sites across the U.S. This role includes troubleshooting technical equipment failures, providing top-notch customer service, and maintaining communication with both internal teams and external customers. Extensive travel is a key component of this role.

Specific Responsibilities and Essential Functions:

• Install, service, and repair SSL and PSL machinery at customer locations.


• Troubleshoot and resolve technical equipment failures via phone support and on-site visits.


• Provide customer training on equipment operation.


• Conduct testing and root cause analysis to ensure effective problem-solving.


• Provide technical feedback to improve products.


• Complete preventative maintenance and functional inspections.


• Maintain service logs and internal records in accordance with American Fuji Technical Services policies.


• Follow Health and Human Services, Environmental Health, and Safety requirements.


• Perform additional duties as assigned in an accurate and timely manner.