PRINCIPAL ACCOUNTABILITY

The Regional Manager of Technical Operations (RMTO) is responsible for supporting the Distribution/Hospital Services, Component production, and Testing and Labeling departments in Texoma, and North, Central and East Texas (Carter BloodCare service areas) Under minimal, direct supervision, the RMTO supports routine operations, conducts interviews, manages departmental training for team members, and supports the Hospital Relations department with Pre-Hospital Transfusion account management. 

The RMTO ensures proper utilization and shipment of all blood products, oversees and coordinates, drafts, administers, and implements departmental procedures, validations, and other regulatory issues. This position identifies and establishes consistency in procedures, processes, budgets, timekeeping, and best practices within the Carter BloodCare (CBC) service area. 

The RMTO exemplifies and champions CBC Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the RMTO is required to attend meetings and training sessions, as assigned. The RMTO maintains active and current professional licensure and/or certifications, as required by role-specific regulations and organizational requirements. 

Periodic travel between assigned work areas to support other locations/projects within the service area is required. A valid driver’s license and an acceptable driving record (as specified in the current Vehicle Safety Loss Control Guidelines) are required. 

Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular, full-time attendance is required during normal working hours.