Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Georgetown Community Hospital is an acute care hospital with 75-beds offering a broad range of inpatient, outpatient, intensive care, surgical, emergency and diagnostic services. From our bariatrics to women’s services to radiology, we have a wide range of services serve our community.
Where We Are:
Georgetown is a small town bursting with charm in the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky’s fastest growing city and home to a diverse list of adventures for all including petting a thoroughbred champion, feeling the thunder of a new engine roar to life, and strolling along a bustling Victorian-era downtown with architectural charm and locally-owned shops, restaurants, craft breweries and a bourbon distillery.
Why Choose Us:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off / Extended Illness Bank package for full-time employees
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- Options for accident, critical illness, long-term, short-term, and hospital indemnity insurance
- Professional development opportunities
- And much more…
Position Summary:
The Scheduler is responsible for coordinating and scheduling patient testing, procedures, and admissions. This role ensures accurate patient information is obtained and entered into the scheduling or registration system, secures necessary pre-certifications/authorizations, and provides excellent customer service by managing incoming calls and communicating effectively with patients and physician offices.
Position Details:
Reports to: Patient Access Supervisor – Sch/PreReg
FLSA: Non-exempt
Minimum Qualifications:
Education:
High school diploma or equivalent required; or at least three (3) years of directly related experience may be substituted for the required education.
Licensure/Certifications:
N/A
Minimum Work Experience:
Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collections experience preferred. Computer experience required.
Required Skills:
- Strong critical thinking skills and decisive judgment
- Ability to work with minimal supervision
- Ability to work in a stressful environment
- Strong organizational and time management skills
- Ability to prioritize work based on patient and departmental needs
- Proficiency with standard office equipment (computer, copier, telephone, fax, scanner)
Essential Functions:
- Schedule patients for ancillary, surgical, and medical testing, procedures, and admissions, ensuring appropriate staffing and resource availability
- Notify patients or physician office staff of out-of-network carriers or issues that may impact benefits
- Communicate special instructions, testing requirements, and other pertinent information to patients or physician offices
- Maintain knowledge of daily scheduling reports to ensure patient registration readiness, appropriate testing, and staff availability
- Obtain physician orders and required authorizations/pre-certifications
- Enter outpatient procedures into the Order Entry System
- Ensure consistency between scheduling and admissions modules for patients requiring admission
Non-Essential Functions:
- Perform additional duties and special projects as assigned
- Comply with all organizational policies, procedures, and regulatory requirements
EEOC Statement:
Georgetown Community Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.