Purpose:

Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.

Responsibilities:

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  Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products

  
  


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  Participates in Service EDUCATE Training programs required for the development of skills and knowledge

  
  


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  Mentors Service Technician trainees

  
  


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  Conducts or supports customer clinics

  
  


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  Maintains current knowledge of John Deere and competitive products

  
  


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  Maintains condition of vehicles, inventory, tools and equipment

  
  


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  Maintains a clean work area and performs work in a neat and orderly fashion

  
  


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  Follows all safety rules and regulations in performing work assignments

  
  


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  Completes all reports and forms required in conjunction with work assignments

  
  


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  Accounts for all time and all material used in performing assigned duties

  
  


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  Performs diagnosis and repair in the field