Description

Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop.  These competencies define common performance measures applied to every role in the organization.

• Commitment to Indigenous and Organizational Values:  Everything we do at SIHB is centered on Traditional Indian Medicine.  It is our responsibility to maintain cultural integrity in all that we do.
• Accountability:  All employees of SIHB effectively manage their own work and the work of their teams.  We take ownership of our actions and decisions.  We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration:  SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
• Communication:  We practice effective and clear communication with staff, relatives, teams and community.  We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation:  All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary:  The Environmental Services Technician performs a variety of duties, including maintaining a clean, sanitary, safe, attractive, and orderly environment for relatives (patients), visitors, and staff.

Organizational Structure/Reporting Relationships:  This position is a part of the Environmental Services team, reporting to the EVS Director and has no direct reports.

Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best.  Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care. 

Job Responsibilities

• Maintain a clean, sanitary, safe, and welcoming environment throughout the entire facility, including resident rooms, common areas, offices, and shared spaces.
• Perform full room turnovers upon relative discharge or program graduation, ensuring rooms are thoroughly cleaned, sanitized, reset, and ready for new admissions.
• Prepare and inspect rooms prior to admissions to ensure a high standard of readiness and comfort. 
• Integrate Indigenous Knowledge Informed Systems of Care (IndigiKnow) principles into daily work, supporting a culturally respectful and healing-focused environment. 
• Support compliance with Washington State Department of Health, CARF, and HRSA standards by following all environmental health and safety protocols. 
• Respond promptly to maintenance and service requests through the ticketing system, ensuring timely resolution of issues. 
• Perform routine cleaning tasks, including sweeping, vacuuming, mopping floors, and disinfecting high-touch surfaces. 
• Clean and disinfect bathrooms, kitchens, and all shared spaces to maintain infection control standards. 
• Collect, wash, dry, and fold all facility laundry, including bedding, towels, and kitchen linens. 
• Monitor facility conditions and report maintenance needs, safety concerns, or issues that may impact relative care. 
• Assist in maintaining an organized, orderly, and hazard-free environment.
• Contribute to a team-oriented atmosphere that supports quality care and respect for all individuals in the facility.

Physical Requirements

• Ability to perform physically demanding work for extended periods, including a majority of time spent walking, standing, stooping, bending, kneeling, and reaching.
• Ability to perform repetitive movements such as pushing, pulling, and lifting during cleaning and room turnover tasks. 
• Ability to lift, carry, and move moderate loads (e.g., laundry, cleaning equipment, supplies). 
• Ability to safely operate cleaning equipment and use cleaning chemicals in accordance with safety guidelines. 
• Ability to navigate stairs and move throughout all areas of the facility as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation, in accordance with applicable laws.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in environmental services, housekeeping, or a healthcare/residential setting preferred.
• Knowledge of cleaning procedures, sanitation standards, and infection control practices.
• Strong attention to detail and ability to manage time effectively.
• Ability to work independently and as part of a team.