Description

Our department supervisors provide an Amazing Customer Experience through helpful and friendly service that ensures customer needs are being met and encourages customers to make Grigg’s/ACE Hardware their store of choice.

Department Supervisors solve problems for our customers and staff. They are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store. This key role leads and trains staff to provide exceptional customer service.

Duties include, but are not limited to:

• Opening and closing duties for the store.
• Performing customer service and answering customer inquiries
• Assisting in training newly hired associates.
• Oversee in-store merchandising and the setting of promotional signage.
• Enforcement of all company policies.
• Organize, restock, and clean the merchandise on the sales floor.
• Inventory control and enforcement of loss prevention policies.
• Always demonstrate commitment to all safety standards.
• Communicate with coworkers and delegate as needed.
• Work cooperatively with team members and other supervisors.
• Use equipment properly and maintain it as needed.
• Report any order discrepancies or issues to management.

Requirements

•         Two or more years of supervisory experience.
• At least one year of experience in shoe sales.
• Cash handling experience.
• Possess self-management skills.
• Perform basic math and computer skills.
• Great customer service skills
• Strong attention to detail.
• Excellent communication, presentation, and interpersonal abilities.
• Excellent physical stamina.
• Ability to lift 5 to 50 lbs. on occasion.

Pay: $19.25 - $21.50/hr.

Schedule: Full-time, 40 hours per week.  Workdays will vary and include the following shifts: days, nights, weekends, and holidays.

Benefits: Vacation, Medical, Dental, Vision, Employee discount, and MORE!

Summary

Grigg's Mission

To give customers a reason to shop here through amazing customer service, to every customer, every time.  Our commitment to our mission is reflected in how we've always treated our employees, which is with mindful appreciation and respect. Grigg's ACE Hardware is where you can learn, advance, and participate in an exciting entrepreneurial working environment. 

Grigg's History

Grigg's is a family-owned business operating in our community since 1939.  In 1969, the Grigg family began its affiliation with ACE Hardware.  ACE is the leader in the convenience segment of the home improvement industry. At Grigg's, we pride ourselves on meeting a variety of needs in our local community.  Over the years, Grigg's ACE Hardware has donated over $100,000 to Sacred Heart Medical Center via Children's Miracle Network, Bikes for Tykes, and other local charities. 

Grigg Enterprises Inc. is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation, or any other consideration prohibited by federal, state, or local laws.