Job Description:

Confluent Medical Technologies is a financially healthy and rapidly growing medical device company dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components and tubing, balloon expandable stents and catheters, complex catheters, biomedical textiles, and high precision polymer tubing. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

 At Confluent, we are committed to our values of teamwork, innovation, accountability, integrity, leadership, and customer focus, and we invest in a team who represents these values. Every member of our team plays a critical role in delivering life-saving medical devices through innovative materials science, engineering, and manufacturing. We are the medical device industry's most trusted partner, and we accomplish this with an organization focused on safety, efficiency, and customer satisfaction.

We are seeking a Production Supervisors II to join our team in Costa Rica to support Catheter’s production on a shift B (L-S).

Essential Duties and Responsibilities

• The essential duties and responsibilities include the following; other duties may be assigned.
• Lead daily operations and workforce activities to ensure production efficiency, effectiveness, and proper training.
• Manage performance, including coaching, development, and performance reviews.
• Own full people leadership responsibilities, including hiring, onboarding, workforce planning, and employee relations.
• Ensure compliance with company policies, HSE, and Quality Management System (QMS) requirements.
• Execute production plans by setting priorities, allocating resources, monitoring performance, and resolving operational issues.
• Maintain quality, safety, and operational standards across the production environment.
• Lead continuous improvement initiatives and participate in Lean Manufacturing activities.
• Drive corrective action implementation from audits and operational findings.

Leadership scope:
Provides direct leadership through motivation, direction, coaching, performance review, and feedback to assigned teams.

Positions supervised:

• Production Associate I, II, III
• Manufacturing Leads
• Production Clerks

Education and/or Experience

• Bachelor’s degree in Business, Industrial Engineering, or a related field.
• Minimum of 4 years of relevant experience in manufacturing or production environments.
• Minimum of 2 years of experience in leadership or supervisory roles.
• Experience in the medical device industry preferred.
• Proficient PC skills, including email, record keeping, routine database activities, word processing, spreadsheets, and basic data reporting/graphics.

Other Skills and Abilities

• Strong leadership of self-directed teams with proven people management capabilities.
• Ability to audit operations, identify non-compliance, and drive corrective action plans.
• Solid knowledge of labor relations, labor law, manufacturing methods, production planning, and assembly operations.
• Strong understanding of production and quality systems, including JIT, CFM, and continuous improvement methodologies.
• Effective written and verbal communication skills with the ability to engage teams and stakeholders.
• Strong problem-solving, analytical, and decision-making abilities in dynamic, low-standardization environments.
• Ability to interpret and execute technical, procedural, and operational instructions in multiple formats.

This position is an outline of the major recurring responsibilities of the job.  It is not intended to be all-inclusive of the work to be performed.  The incumbents(s) will typically perform other related job objectives, special assignments and less significant responsibilities.