Job Summary: Under the direction of Director of Clinical Operations, the Unit Clerk will perform a variety of front office physician duties.

Principal Duties and Responsibilities

• Work the reception desk, answering phones, greet and communicate with patients, visitors, and providers


• Scheduling, cancelling, and rescheduling patient appointment


• Making appointment reminder telephone calls


• Insurance verification and verification of patient demographics


• Filing and retrieving medical records/files


• Copying and faxing duties


• Collecting co-pays and cash from patients, getting authorization on credit cards


• Entering charges, payments, and balancing the day in the computer system


• Practice and adhere to the Code of Conduct, Mission Statement, and Model MRHS values/behaviors


• Must read, understand, and adhere to all physician services procedures


• Train peers as requested


• Perform other duties as assigned