About the Department

 The Faculty, Medical Assisting, is responsible for delivering accessible and high-quality learning experiences in settings such as classrooms, laboratories, clinical environments, and distance learning. The faculty member facilitates the learning process to promote student success. The Faculty, Medical Assisting, maintains student support hours to provide accurate and reliable academic and career guidance, empowering learners to establish career and college objectives and discover pathways to achieve their goals. Additionally, the faculty member suggests academic interventions and strategies to encourage student success, foster progression, and promote the completion of credentials. They actively pursue professional development opportunities to integrate innovative and effective teaching and learning practices within their disciplines. The Faculty, Medical Assisting, engages in the institutional effectiveness process and college- and state-wide initiatives, including program review, outcome assessment, and data analysis to continuously improve outcomes, and completes necessary course documentation promptly and accurately. The faculty member contributes to developing student and program learning outcomes, courses, and programs. Furthermore, the Faculty, Medical Assisting, is committed to maintaining high ethical standards, ensuring the confidentiality of sensitive data while actively promoting an inclusive environment that respects diversity.

** Salary will commensurate with experience and education. 
All offers of employment are contingent upon the successful completion of a background check.  Evidence of U.S. work authorization is required.  It is the respective employee's responsibility to obtain initial and continued authorization to work in the U.S., and Mitchell Community College will not provide  sponsorship for employees to work in the U.S.

Position Duties

Essential Duties and Responsibilities:
•Plan and deliver accessible, high-quality instruction that enhances learning and promotes students’ understanding of course outcomes.
• Instruct 18-22 contact hours per semester, in either curriculum, non-curriculum, or business and industry; prepare objectives, assignments, assessments, instructional and supplemental materials, grading standards, and attendance policies; develop, maintain, and refresh course syllabi; ensure the learning experiences align with program and student learning outcomes for the course.
•Create an inclusive learning environment ensuring all students have equitable access to education by utilizing teaching inclusion frameworks, including Transparency in Learning and Teaching (TILT) and Universal Design for Learning (UDL).
•Ensure availability for all students by maintaining established student support hours, offering availability by appointment, and responding to phone and electronic communications appropriately and promptly.
•Maintain and complete accurate documentation of student attendance and grades as indicated by institutional policy and procedures and submit required course documentation accurately and timely.
•Empower students to make informed decisions by disseminating accurate, quality academic/career information and advising about policies, procedures, educational pathways, and/or transfer requirements from community colleges, universities, and the workforce.
•Support students in understanding the significance of career (soft) skills and their crucial role in achieving success in college and the workplace.
•Employ a proactive advising model that aligns with the core values and competencies for academic advising set by the National Academic Advising Association (NACADA) to encourage student success, foster progression, and promote completion of credentials.
•Contribute to curriculum development by creating new courses and updating existing course content and student learning outcomes; offer recommendations for course textbooks, supplies, software, and equipment; provide valuable input into developing the program’s course sequence and schedule.
• Engage in the institutional effectiveness process and college- and state-wide initiatives, such as program review, grants, the College’s Strategic Plan, NC Guided Pathways, and Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
•Demonstrate proficiency in student learning outcomes assessment, including aligning learning experiences with desired outcomes, conducting assessments to measure these outcomes, and analyzing resulting data to enhance student learning.
•Collaborate with other divisions and departments to align comprehensive credit and non-credit courses and programs where appropriate.
•Pursue and participate in professional development activities each academic year, including required and recommended employee training offered by the College; research and remain current in professional literature by participating in professional organizations, taking classes, and attending conferences and workshops, as appropriate, to integrate innovative and effective teaching and learning practices within the disciplines while safeguarding the accessibility and quality of the learning experience.
•Champion the College’s retention, progression, completion, and inclusion initiatives, ensuring social and economic success for all learners.
•Support the College’s mission, vision, and core values by adhering to all policies and procedures.

Related Responsibilities:
•Participate in advisory, standing, and ad hoc committees and focus groups; research and develop recommendations related to educational pathways, courses, policies, and procedures; foster and sustain collaborative relationships with businesses, industries, community stakeholders, and professional organizations to confirm educational pathways and courses remain current, relevant, and aligned to workforce needs.
•Engage in the College’s recruitment effort by reviewing and providing recommendations for program publications, the College’s website, social media, marketing materials, and other community relations activities and events to enhance the College’s outreach efforts.
•Assist with the inventory management of programmatic or course equipment and assume responsibility for labs and other facilities designated primarily for the assigned program or course.
•Attend the College’s graduation ceremony, and support other student and institutional activities and functions.
•Perform other duties as assigned by the Program Chair, Dean, and/or Vice President.

Minimum Qualifications

Knowledge, Skills, and Abilities:
•Display exceptional skills in planning, organizing, and implementing new initiatives, programs, and services; certify quality through tracking and assessment while effectively managing time and resources, meeting deadlines, and paying attention to details.
•Perform complex tasks, prioritize multiple projects, manage interruptions, and demonstrate the ability to work independently without supervision.
•Knowledge and practical ability in student/career and workforce development while understanding the significance of fostering a learner-centered environment.
. Comprehensive knowledge of the entire student experience, encompassing coaching, mentoring, academic/career advising, student/career services, and academic progression and completion.
•Practice high ethical standards and preserve confidentiality when dealing with sensitive data and information.
•Demonstrate a commitment to equity and inclusion within the learning environment and the workplace.

The Medical Assisting Faculty must possess the following competencies, aligned with the College’s Transferable Skills Framework, to fullfill the role and responsibilities effectively:
Analytical Skills: Examining information systematically, performing complex problems, and using evidence-based reasoning to evaluate programs, making data-informed decisions, assessing institutional effectiveness, and analyzing student learning outcomes.
Adaptability Skills: Adjusting effectively to changing circumstances, managing multiple priorities and interruptions, and demonstrating resilience and flexibility in response to evolving educational needs, technologies, and institutional priorities.
Communication Skills: Communicating clearly and effectively, both orally and in writing, with people from diverse backgrounds; listening actively; providing constructive feedback; and maintaining confidentiality.
Digital and Information Skills: Demonstrating proficiency in Microsoft Office and relevant educational and emerging technologies; effectively locating, evaluating, and using information ethically to support decision-making and strategic planning.
Dependability Skills: Being consistently reliable and trustworthy in meeting commitments and deadlines; fulfilling responsibilities promptly and accurately; and practicing high ethical standards with sensitive data.
Initiative Skills: Taking proactive action to pursue professional development; demonstrating self-motivation and intellectual curiosity; staying current in professional literature; and showing willingness to learn and implement innovative practices in teaching, learning, and academic leadership.
Teamwork & Leadership Skills: Fostering a collaborative and team-based work environment; cultivating and nurturing productive relationships with colleagues, students, and community stakeholders; and leading effectively to achieve institutional goals.

Equity in Learning & Employment:
Equity and belonging are crucial to who we are. The College celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, ethnicity, gender, gender identity, sexual/affectional orientation, age, socio-economic status, ability or attributes (visible and invisible), neurodiversity, religious or ethical values system, national origin, political beliefs, veterans, and first-generation college students.

Required Education and Experience:
•Diploma in Medical Assisting from a regionally accredited postsecondary institution.
•Must be effective in teaching and knowledgeable in the MAERB Core Curriculum content included in their assigned teaching as documented by education or experience in the designated content area and have documented education in instructional methodology.

Preferred Education and Experience:
•Associate degree in medical assisting from a regionally accredited postsecondary institution.
•One (1) year of community college teaching experience.
.At least one (1) year of experience teaching distance learning using learning management system and digital engagement tools.
•At least one year of experience working the Ellucian Self-Service Student Portal or related portal system.
•At least one year of experience working with student engagment software.
•Completion of professional or course development certification(s) from the Online Learning Consortium (OLC), Quality Matters (QM), or Association of College and University Educators (ACUE).

Other Qualifications

Environment:
Working in an office or learning environment, typically indoors, with moderate noise levels. Working closely with others and occasionally working online or irregular hours. Maintaining equipment and supplies, ensuring cleanliness, functionality, and compliance with OSHA regulations.

Physical Effort:
Physical and marginal functions require the ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include: standing, walking, or sitting for extended periods, moderate lifting and carrying, general manual dexterity, operating assigned equipment, and extended exposure to computer screens. The employee may occasionally move up to 15 pounds.

The Faculty, Medical Assisting, must make sound decisions using good judgment by demonstrating intellectual capabilities, working with numbers, and maintaining confidentiality, where appropriate, evaluating programs, courses, services, and personal effectiveness.

Schedule:
This position requires the faculty member to be present on campus and/or at a medical, business, and industry location daily for teaching, learning, or administrative responsibilities in accordance with the College’s Curriculum Faculty Workload Policy.

Travel:
Local travel between campuses, medical, and community locations may be required. Limited out-of-state travel for professional development, training, conferences and workshops.