Description
Job Summary
Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation/assembly of hot and cold food. Stocks and replenishes culinary retail area and maintains sanitation standards. Responsible customer service is a major component of this position.
Responsibilities
- Greets and serves customers promptly and courteously.
- Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
- Maintains appropriate portion control and merchandising standards during service.
- Cleans equipment as assigned thoroughly and in a timely manner.
- Accurately inventories supplies daily and requisitions items needed to meet par levels.
- Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
- Stocks retail display, refrigerators, and salad bar.
- Ensures all display foods are merchandised attractively as per standards.
- Relays relevant comments from customers directly to supervisor.
- Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
- Performs other duties as assigned
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Equipment Operated
- Bailer
- Ovens/Steamers
- Meat/Cheese Slicer
- Bread Slicer
- Personal Computer
- Trash Compactor
- Knives
- Scale
- Wrapping equipment
Requirements
Education And Experience (E = Essential D = Desired)
- High school education or equivalent is required
- 1 years in a customer facing service role is required
- 1-2 years experience in food service industry is strongly preferred
Knowledge, Skills, Abilities
- Interpersonal skills
- Food Presentation skills
- Written & Verbal skills
Physical Requirements
- Bending
- Reading
- Walking
- Carrying 40 lbs
- Reaching
- Telephone Usage
- Hearing (Auditory)
- Writing
- Lifting 40 lbs.
- Sight or peripheral Vision
- Grasping
- Operating Equipment
- Communication (Verbal)
- Standing