EXAMPLES OF WORK PERFORMED FOR RANCH ASSISTANT MANAGER:
- Provide level of service which ensures customers return.
- Handle customer requests and complaints professionally.
- Create and maintain a restaurant environment which invites and welcomes customers to the restaurant.
- Complies with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives.
- Effectively manage employee turnover.
- Provide a positive working environment and handle employment issues appropriately.
- Work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs.
- Ensure food facilities are kept clean, sanitary, and well maintained.
- Manage and motivate staff to increase sales and ensure efficiency.
- Training of all FOH staff.
- Weekly ordering of supplies.
- Monthly inventory.
- Respond to customer complaints and comments.
- Daily administrative back-office paperwork including tip sheets, house account records, balance sheet, etc.
- Walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager)
- Resolve staff questions, coordinate workflow, assist with hiring of employees.
- Prepare staff schedules.
- Monitor employee schedules and hours.
- Enforce all company policies and procedures.
- Perform daily pre-shift meetings.
- Maintain an accurate and efficient inventory and cost.
- Schedule equipment repair.
Perks that come with the job as Ranch Assistant Manager:
- Fun work environment!!
- Benefits Package - Health, Dental & Vision, 401K matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short and Long Term Disability and Employee Assistance Program
- Paid Vacation
- Employee Discounts 10%
EMPLOYMENT STANDARDS: Ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and safety procedures; knowledge of food safety practices. Management experience required. Oklahoma liquor license required. must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.
Heavy Work: Lifting up to 20 lbs occasionally.
Work Environment: Occasional exposure to heat, cold, and water.
Mathis Management is an Equal Opportunity Employer.
*Safety Sensitive*