Posted 1w ago

Mail Services Associate (entry-level)

@ CBRE
Mountain View, California, United States
OnsiteFull Time
Responsibilities:Auditing deliveries, Processing shipments, Stocking supplies
Requirements Summary:Entry-level mailroom duties including delivery, package handling, and customer service; valid driver's license required.
Technical Tools Mentioned:Vehicle operation, Mailroom equipment, Postage meter
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Job Description
Elevate Your Career with CBRE - Join a Fortune 500 Leader!
As a CBRE Mail Services Associate, you will be the heartbeat of our office operations, ensuring the seamless flow of communication and logistics for a world-class corporate environment. This isn’t just about sorting envelopes; it’s about providing exceptional customer service, managing critical assets, and acting as a professional ambassador for the world’s largest commercial real estate services firm. If you thrive in a fast-paced setting and take pride in organizational excellence, you'll find a supportive team and plenty of room to grow your career here.

Apply today and be part of something extraordinary!

ABOUT THE ROLE

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function and is responsible for providing office support to a client, business function or individual contributor.


  • Entry-level / On-the-job training
  • Must be proficient in operating full-size vans or trucks.
  • Must possess and maintain a valid driver's license and a clean driving record, subject to periodic reviews.

WHAT YOU'LL DO

  • Audit delivered items with delivery invoices.
  • Approve or reject deliveries based on inspections and check for contraband.
  • Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. 
  • Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
  • Ensure all shipped packages are protected against damage.
  • Process shipment requests with vendor, advising package owner of arrangements.
  • Apply appropriate postage amounts and required identification to outgoing mail and packages.
  • Stock copy rooms and provide first communication for copier fleet production.
  • Check daily and replenish, if necessary, all mail and postage supplies.
  • Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.