Career Opportunities: Clin Device Integration Admin -Clin Info (103539)

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Title: Clinical Device Integration Administrator

Department: Clinical Information Services

Hours of Work: Full-Time Position

Days Shifts: 0800-1600

Pay Band: Band V - $47.35-$52.48 per hour

Union: CUPE
Location: Kingston General Hospital Site

In accordance with Article 9.05, where the previous incumbent returns to this position within the thirty (30) day trial period this position shall be deemed not vacant and the posting will be cancelled. Should the vacancy be cancelled, applicants to this posting shall be notified.

Please note, this posting identifies the current shifts that apply to the position control number. However, this does not guarantee the permanence of the shift time or work assignment for the position. The Hospital reserves its Management Rights under the CUPE Collective Agreement to make changes to shift time and work assignment as it deems necessary.

PRIMARY FUNCTION:

The Clinical Device Integration Administrator is responsible for supporting the integration of clinical devices and the configuration of associated middleware to the various Clinical Information Systems at KHSC and with the Lumeo RHIS. This includes leading the coordination of operational, maintenance and project activities within KHSC and with the regional Lumeo RHIS operational team.

Additionally, the role will provide guidance to the various clinical areas at KHSC on their plans to procure clinical devices from an integration perspective that support Hospital plans and goals. They will advise and manage the required tools, frameworks, hardware, middleware, and other Information Management (IM) elements to achieve Hospital and departmental objectives. The role will interact and collaborate with departments within the CIO portfolio, namely Clinical Engineering, Technology Services and Project Management Office.

PRINCIPLE RESPONSIBILITIES:

1. Administration of Medical Device Integrations – The primary role responsible to regularly monitor device connectivity, middleware and proactively address issues and ensure optimal performance. 

• Lead the setup, configuration, maintenance and troubleshooting the connectivity of clinical devices across KHSC to Lumeo RHIS or other clinical information systems.
• Administrator for all tools and middleware that manage integration points between clinical devices and information systems including (but not limited to): Lumeo RHIS CareAware iBus, FetalLink, MUSE, Renal Insights, Philips IBE, PACScan, etc.
• Collaborate with vendors to set up, configure, maintain, and troubleshoot device connectivity and associated software for integration configuration.
• Learn and understand clinical workflows that lead to data being sent from clinical devices to other information systems including the Lumeo RHIS.
• Support software upgrades or deployment of new devices
• Support regular Change Control processes and calls, collaborate with integrated teams to conduct impact assessments, and provide necessary approvals
• Support clinical teams in the assessment of new device procurements related to integration capabilities
• Creating administration processes to track device configuration changes across
• Administration of device integration infrastructure components such as mini-Connectivity Engines (i.e. Raspberry Pi units).
• Provides on-call or after-hours support, as needed

2. Project Management and Coordination – Leads projects focused on enhancing or optimizing the device integrations, executes all phases of the systems development lifecycle and works with the clinical teams to prioritize and execute projects.

• Participates in project design, contributing technical insights and ideas relating to the domain of device integration
• Draft project scope and objectives, outlining requirement specifications and solution design
• Coordinates with multiple teams (external and internal) and stakeholders to agree upon device integration standards, conducts conformance/acceptance testing, and troubleshoots issues, as required
• Act as a liaison between vendors and client to ensure device requirements and expectations are accommodated appropriately
• Communicate with stakeholders to understand and document their unique requirements
• Documents system issues and resolutions for future references
• Supports leaders within Information by providing relevant input into project work plan and resource plan for small to complex projects

3. Operational Support: Support the wide range of clinical device integration queries and affiliated middleware. Track activities within ServiceNow. Developing and maintaining documentation for device integration and set up.

5. Education and Learning: The expert for device integrations across various settings; maintains knowledge of technological advances; maintains knowledge of hospital workflows and operations that may impact clinical information systems.

6. Other: Identifies and informs workstream managers of opportunities for optimizing the system to better support end-users, in conjunction with the stakeholders.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

QUALIFICATIONS:

• Undergraduate Degree in Computer Informatics, Computer Science, Health Informatics or Related Discipline

• (2 years medical secretarial experience within last 5 years).
• Minimum 3+ years of experience focused on designing and configuring integrations with an understanding of clinical information systems
• Ability to identify and analyze issues and provide solutions using problem solving and analytical skills
• Ability to communicate effectively (both orally and in writing) with all levels of stakeholders and management to provide efficient customer service
• Demonstrated good judgment, decision-making and problem-solving skills
• Demonstrated ability to work effectively with little direct supervision and within a team
• Demonstrated skills in working with all levels of staff in an organization and the ability to work with external groups, agencies, and/or individuals
• Working knowledge of common MS-Office products (Excel, PowerPoint, Word)
• Knowledge of principles and methodology of systems development life cycle
• Knowledge and understanding of data structures (i.e., HL7, DICOM) with particular focus on clinical data
• Knowledge and understanding of various operating systems such as Linux, Windows CE, etc.
• Knowledge and understanding of how
• Working knowledge and experience of at least 1+ years working with integration standards such as HL7 or DICOM
• Demonstrated skills and experience of at least 3+ years in data flow mapping and other documentation methodologies support integration activities
• Possesses foundational networking knowledge, including understanding of IP addressing, VLANs, basic routing, firewalls, and networked medical device communication principles.
• Demonstrated time management skills
• Demonstrated multi-tasking skill
• Demonstrated strong leadership and planning skills
• Knowledge of ITIL v2 or newer
• Excellent knowledge of relational databases in a client server environment.
• Experience of at least 2+ years in reporting and query languages (e.g. SQL)
• Understanding and experiencing using quality assurance principles in a corporate setting.
• Excellent communication skills in both written and oral forms as demonstrated through preparation of technical, training, change management or project documents that engaged users and through presentations to and running of focus groups for multi-disciplinary staff.
• A technical mindset with great attention to detail.
• High quality organizational and leadership skills.
• Professional communication and presentation abilities.
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PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.
 

Unless specifically stated, all job postings are for existing positions at KHSC.   KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation. 
 

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.