Join Levno and make real impact in agritech.
Levno is redefining on-farm monitoring with world-leading technology that helps farmers run smarter, faster and more sustainably. As a high-growth agritech business, we’re building tools that deliver measurable productivity gains — and we’re just getting started.
If you’re energised by innovation, passionate about solving problems, and naturally embody our values of Win Together, Find a Better Way, Own the Outcome and Enjoy the Ride, then we would love to hear from you!
About the Role
As a Customer Support Specialist, you’ll be the trusted first point of contact for our customers, delivering exceptional service, resolving issues efficiently, and ensuring every interaction strengthens their experience with our products and brand.
Day to day in the role, you will:
- Deliver responsive, professional support across phone, email, chat, and social channels.
- Identify customer needs and provide accurate solutions, including troubleshooting technical issues.
- Maintain strong product knowledge to confidently resolve questions and concerns.
- Accurately document interactions and manage cases through our CRM system.
- Collaborate cross-functionally to resolve complex issues and improve customer outcomes.
- Contribute to continuous improvement initiatives that enhance service quality and operational efficiency.
You will have:
- Curious and proactive, with a drive to find better ways and own outcomes.
- Adaptable and resilient, thriving in a fast-paced, evolving environment.
- Collaborative team player who values feedback and shared success.
- Strong written and verbal communicator with excellent problem-solving skills.
- Calm under pressure, with empathy and patience when supporting customers.
- Experience in customer service preferred; familiarity with CRM systems an advantage.
- Agri or tech industry knowledge is a bonus.
If you’re proactive, commercially minded and ready to own outcomes in a fast-growing agritech business APPLY NOW we’d love to hear from you.