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Posted 3mo ago

Kronos / UKG Analyst Healthcare (Immediate Joiners Only )

@ Interscripts
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Hyderabad, Telangana, India
OnsiteFull Time
Responsibilities:System support, Troubleshoot issues, Coordinate with clients
Requirements Summary:6+ years Kronos/UKG analyst experience; US healthcare clients; night shift ET; strong troubleshooting; immediate joiners preferred.
Technical Tools Mentioned:Kronos, UKG, Kronos/UKG, Kronos Time Keeping, SQL
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Job Description

Job Description: Kronos / UKG Analyst Healthcare (Immediate Joiners Only )

 Location: Hyderabad, India

Work Hours: Eastern Time (Night Shift)

Experience: 6+Years

Availability: Immediate Joiners Only

 

About InterScripts

InterScripts is a recognized leader in healthcare technology and data solutions, providing trusted platforms and services to U.S. health systems. Our focus on innovation, workflow optimization, and product excellence has positioned us as a top partner in the healthcare technology ecosystem. As we expand our operational support footprint, we are seeking experienced professionals who can help maintain and optimize mission-critical systems for our U.S. clients.

 

Position Overview

 We are hiring a skilled Kronos/UKG Analyst with strong experience supporting UKG Workforce Central (WFC), Workforce Dimensions (WFD), or UKG Pro Workforce Management for U.S. healthcare organizations. The ideal candidate should possess hands-on expertise in timekeeping, scheduling, accruals, and workforce rules, and must be comfortable working directly with U.S. clients to resolve issues and deliver enhancement support.

This role requires working night shift aligned with U.S. Eastern Time and is open only to immediate joiners based in our Hyderabad office.

 

Key Responsibilities

 

System Support & Administration

  • Provide L1/L2/L3 application support for Kronos/UKG timekeeping, scheduling, accruals, leave management, and workforce rules.
  • Troubleshoot system issues, punch errors, pay rule conflicts, configuration defects, and integration failures.
  • Monitor system performance, batch cycles, and timecard data to ensure accurate payroll processing.

Client Interaction & Collaboration

  • Engage with U.S. healthcare clients to understand operational requirements and provide timely support.
  • Conduct requirement clarification sessions, solution demos, and training as needed.
  • Deliver clear and proactive communication regarding open tickets, resolutions, and enhancements.

Configuration & Enhancements

  • Support configuration changes to pay rules, shift templates, rounding rules, attendance policies, and scheduling rules.
  • Test new features, fixes, and system updates in coordination with technical teams.
  • Collaborate on system upgrades, migrations, and rollout of new modules.

Documentation & Compliance

  • Prepare documentation for enhancements, knowledge base articles, SOPs, and configuration guides.
  • Ensure stringent adherence to healthcare compliance practices, including HIPAA, and secure handling of PHI.
  • Support UAT cycles, regression testing, and approval workflows.


Requirements

Required Qualifications

  • 6+ years of experience as a Kronos/UKG Analyst supporting Workforce Central, Dimensions, or UKG Pro WFM.
  • Strong functional and configuration experience in:
    • Timekeeping
    • Scheduling
    • Accruals
    • Attendance Policies
    • Pay Rules & Work Rules
  • Experience supporting U.S. healthcare clients (mandatory).
  • Proficiency in troubleshooting workforce management systems and integrations.
  • Strong communication skills suitable for interaction with U.S. stakeholders.
  • Willingness to work night shift (Eastern Time).

Preferred Skills

  • Experience with UKG Dimensions (WFD) advanced modules such as Forecasting, Advanced Scheduling, or Activities.
  • Familiarity with SQL, reports, custom WIM interfaces, or API-based integrations.
  • Knowledge of payroll interfaces and healthcare staffing models.
  • Participation in implementations, upgrades, or system optimization projects.

Why Join InterScripts?

  • Work with major U.S. healthcare systems on enterprise workforce management solutions
  • Collaborative, fast-growing environment with opportunities for advancement.
  • Exposure to advanced UKG modules and modern WFM technologies.
  • Competitive night-shift compensation.

Application Note


Only immediate joiners will be considered.
Candidates with notice periods longer than 15 days may not be eligible.


Role: IT Support - Other

Industry Type: IT Services & Consulting

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT Support

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

UKGKronosTime Keeping

Kronos ProductAttendance System