ABOUT US
At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate. From microns to Mars, our solutions drive productivity, quality, safety, and sustainability across aerospace, agriculture, automotive, construction, manufacturing, and mining. Yet measurement is only the beginning. We bridge the physical and digital worlds with cutting-edge metrology, reality capture, and positioning solutions – making industries and cities safer, smarter, and more sustainable.

Hexagon’s Geosystems division specifically focuses on combining accurate measurement, positioning, and mapping technologies with industry-tailored workflows to help geodata-dependent industries capture, visualise, and analyse the physical world, turning data into actionable insights for better decision-making and improved efficiency.

Looking forward, we are striving to enable our customers to meet sustainability and demographic challenges – ultimately advancing them towards truly autonomous solutions.

Measurement is the foundation of progress. When it has to be right, it has to be Hexagon.
 

• Perform IT service desk operations for all support issues relating to internal systems infrastructure, hardware, and software, investigating these issues and seeing them through to resolution with interfacing to Global IT.
• Install and configure desktops PCs, laptops, smartphones, and mobile devices with appropriate software applications according to Global IT standards and IT guidelines.
• Implement the Global IT policies and procedures
• Interacting with internal customers and working collaboratively with them
• Liaise with third-party suppliers to ensure services provided are maintained at the highest level
• Procure and prepare equipment and provide IT training with regards to the onboarding of new starters
• Preparation of reports and interface function for the local management
• Phase-in / phase-out of hardware and software and manage the IT inventory
• Document and update processes, policies, and guidelines on a regularly base
• Collaboration with IT Suppliers (ISP, Mobile devices) & Local IT Procurement
• Administration tasks (e.g., IT forecast, spare part handling, Server room management)
• Communication / Collaboration / Cultura awareness (Global company)

• Computing, Technology, or a related field

• Knowledge of supporting, diagnosing, and troubleshooting diverse and varied environments with a focus on PC and Server Hardware, MS Operating Systems, TCPIP Networks
• Experience working with MS Windows services, registry, Active Directory, O365, familiar with IT ticketing systems (preferred Service-Now) and remote access technologies.
• Resourcefulness, flexibility, sense of urgency
• Strong attention to detail
• Time flexibility, working with a global team.
• Willingness to work in an international environment.
• Willingness to travel between local locations and in the region on demand.
• Keen interest in providing a superior level of customer service and support to our internal customers.
• Basic Mac / Linux OS knowledge 

• ITIL foundation certified.
• Experience in working with VMWare for locally hosted business applications.
• Experience maintaining structured network cabling such as patch panels etc.
• Ability to work autonomously or as a part of a team, whilst remaining motivated to achieve goals and objectives.
• Diagnostic and troubleshooting skills
• Practical knowledge and interest of current developments in IT technology

• English (fluent written and verbal) is a pre-requisite

Hexagon is proud to be an Equal Employment Opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law. At Hexagon, we believe that diversity of thought, background, and experience makes us stronger. Our people’s passion, creativity, and dedication drive our success, and we strive to be the place where talented individuals want to grow and do their best work. At Hexagon Geosystems, our energy and engagement are reflected in our commitment to innovation, integrity, and excellence. Here, you will find opportunities to develop professionally, take on new challenges, and be part of a collaborative culture that values both independent thinking and teamwork.

Click here to learn more about Hexagon’s vision, mission, and core values statements.