Description
HP Tuners LLC is a global leader in the automotive aftermarket, developing hardware and software for vehicle diagnostics and calibration.
We are growing rapidly and are looking to add a motivated Associate Sales Manager to our high performing sales team. This role will support the Sales Manager to drive revenue growth within the emerging import sales channel by training customers on our products, developing customer relationships, identifying new opportunities, and executing solution-based sales strategies in collaboration with technical and sales leadership.
To be successful, you must have a customer-centric mentality, strong work ethic, a passion to win every day, and a strong understanding of vehicle tuning and the automotive aftermarket. You should be able to create urgency with your customers and prospects, while working to be a trusted advisor. If you are a tenacious and resilient person with sales experience and an interest in technology, then HP Tuners may be the right place for you to demonstrate your skill, develop your talents, and earn an excellent living.
This position reports to the Sales Manager - Import Channel
This position requires onsite work in Buffalo Grove with 4 days in office and 1 day remote when not traveling. Relocation is available for the right candidate.
KEY RESPONSIBILITIES
· Lead estimation project levels of effort and resource requirements by using standard estimating techniques and tools and by working with appropriate staff to understand scope of effort.
· Maintain and expand existing customer network within assigned sales channel.
· Prospect, identify needs, provide industry insight, and convert sales leads into new business.
· Communicate with sales ops to ensure customer satisfaction throughout order life cycle.
· Track sales trends and results and develop action plans to achieve targets.
· Achieve month and year targets being able to explain positive and negative sales trends.
· Submit weekly activity reports and prepare monthly and quarterly channel reports.
· Monitor and enforce company discount policies.
· Monitor competition, gather marketplace information on pricing, products, availability, etc.
· Resolve customer complaints by investigating concerns, developing solutions, and making recommendations to upper management when trends are identified.
· Maintain a thorough understanding of company product portfolio and competing products.
· Create enthusiasm among prospects by displaying the value in HP Tuners products.
· Attend and work assigned trade shows, races, and other promotional events.
· Understand customer workflows (tuning, diagnostics, calibrations) to position solutions accordingly.
· Ensure a high level of customer satisfaction and retention.
· Partner with technical sales team and engineering to support solution-based selling.
· Support product feedback loops based on customer insights.
· Consistently meet or exceed assigned revenue / customer targets within assigned sales channel.
Requirements
EDUCATION, KNOWLEDGE, AND COMPETENCIES
Qualifications and Experience
· 1 - 3 years of experience in sales, technical support, or a customer facing technical role; automotive aftermarket and/or tuning experience strongly preferred.
· High School Diploma or GED is required; Bachelor’s degree is preferred.
· Strong analytical and troubleshooting abilities.
· Deep understanding of vehicle tuning and the automotive aftermarket.
· Knowledge of the latest product, market, competitive and industry trends.
· Expert level Customer Service and listening skills.
· Self-starter with energy and motivation to nurture customers and close sales.
Preferred Skills and Qualifications
• Keen interest in emerging automotive technologies and/or automotive aftermarket knowledge, specifically with import brands.
• Ability to document notes thoroughly for effective follow up with prospects and customers.
• Ability to identify and resolve customer concerns quickly.
• An outgoing personality who thrives in new and unfamiliar situations.
• Ability to work independently and in a team environment.
• Sales, business development and/or client engagement skills at the owner/operator level.
• Proficiency with mobile apps, PC, Microsoft Office suite, and other common sales tools.
• Valid permanent driver’s license from state of residence and a clean driving record.
• Willingness to travel domestically when required (and applicable).
• Have excellent oral and written communication skills and detail oriented.
• Be highly motivated to work in an established, yet entrepreneurial and dynamic environment.
• Speaking a second language will be a plus.
Physical Requirements
Working Conditions: While performing the duties of this job, the employee is regularly required to reach and carry items from one area to another, occasionally lifting up to 25 lbs.
Travel: Up to 50% local and overnight travel is required. Occasional weekend travel may be required.
Please Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of HP Tuners.
Compensation and Benefits
At HP Tuners LLC, we understand that compensation plays a key role when considering a new opportunity. We are dedicated to ensuring fair pay for all employees and continually work towards greater transparency in our compensation practices. The estimated base salary for this position is $95,000 – 105,000 with actual pay determined by including factors such as location, skills, experience, and other relevant considerations. This position also qualifies for a discretionary bonus and a complete benefits package, including medical, dental, vision, life, and disability coverage, paid time off (PTO), and a 401(k) program with employer matching.
HP Tuners LLC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. HP Tuners LLC does not use AI (Artificial Intelligence) to make decisions in the hiring process. If AI (Artificial Intelligence) is utilized, HP Tuners LLC will include a disclaimer in the relevant job posting.
NOTICE TO THIRD PARTY AGENCIES
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.