HEAD TELLER
Head Teller for a rapidly expanding community bank. Ideal candidate will be a high
school graduate/GED with 12 months of retail banking supervisory experience.
The company offers competitive pay and benefits as well as opportunity for
advancement.
Job responsibilities:
- This position is responsible for implementing
existing policies, procedures and systems involving cashiering operations,
customer service functions and security procedures. - Coordinates, directs, assigns and evaluates
work of Teller staff. - Answers Teller
questions, handles complex transactions and problems, and oversees
balancing. - Responsible for smooth flow
of Teller lines, optimal window coverage, and general training and supervision
of Teller staff. - This position oversees provision of a full range of services
to existing and prospective customers. - Ensures customers are promptly and professionally served. This person handles
difficult customer situations when needed. - Acts as a Teller when necessary and
actively cross sells Bank services. Keeps branch management informed of area
activities.
Organizational
responsibilities:
Follows established policies and procedures by monitoring
and ensuring compliance with regulatory requirements, organizational standards
and operational processes related to areas of responsibilities
Identifies areas of improvement and offers suggestions to
improve efficiency and productivity
Keeps abreast of current changes in technology, processes
and standards within the industry and areas of responsibility
Job type: Full Time
Qualifications: High School Diploma/GED or equivalent
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual preference or orientation or veteran status.