Job Description

The Service team at Hall Automotive is expanding, and we need to add a full-time administrative support assistant to our team. This associate will also assist in providing vehicle pick up and delivery to our service customers. We are looking for someone who can add immediate value. Dealership experience is a plus, customer-service experience is a must!

The hours for this role are 7:30AM to 4:30PM, Monday through Friday- no Saturdays! Pay rate is $17/hour.

Experience Everything MileOne has to Offer:
- Holistic benefits to help our employees balance medical, mental and financial needs
- Great opportunities for advancement
- Positive, success driven work environment

- We are a flexible pay employer, now offering myFlexPay- allowing you to choose when to get paid throughout the month

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. SUMMARY: Provide administrative support to the assigned management department. Compile and maintain records of the business transactions and office activities of the dealership.

Essential Duties:
- Answer incoming phone calls in a professional manner.

- Following up as needed with existing service customer for status and updates of their vehicles

- Assist in picking up and delivering cars as needed

- Develop and maintain collaborative relationships with our customers, communicating services that we offer which our customers may not be aware of
- Prepare and send out departmental reporting
- Compose and prepare routine correspondence.
- Handle special clerical projects as needed.

- Utilize phone, email, software and texting applications to maximize effectiveness of communications with the customer

Qualifications:
- Valid driver's license with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years

- Excellent verbal and written communication skills

- Empathetic and proactive in dealing with customer concerns

- Professional and friendly at all times

- Self-motivated and able to multi-task efficiently

- Strong computer skills

-Knowledge of automotive industry a plus

- Ability to learn our processes and protocols, and convey same to customers

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HLVANC

Service

Hall Toyota Virginia Beach

Post Internally and Externally

Zip Code

23454