POSITION SUMMARY: Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.

EDUCATION / EXPERIENCE:

No experience required

QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE:

· Must provide excellent customer service

· Must be able to follow verbal instructions

· Relate appropriately and positively with co-workers

· Must be able to safely lift and carry 50 pounds independently

· Maneuver carts and containers filled with clothing and materials

· Must have good vision and use of hands in sorting

· Stooping and bending required

· Standing for extended periods of time

· Some weekend work required

RESPONSIBILITIES & DUTIES:

(E) – Essential function of job duties

· Provide excellent customer service (E)

· Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E)

· Accurately document donations

· Provide receipt according to Goodwill Delight the Donor training

· Must interact with the public and coworkers in a positive, friendly manner. (E)

· Clean and sort various items (E)

· Check items for defects and eliminate these items from sellable items (E)

· Use containers, carts, barrels and racks to separate items (E)

· Process items appropriately. (E)

· Keep work area clean and remove waste

· Other duties and responsibilities as assigned by the supervisor