Promote the Dovida and live our culture in all your interactions through building trust, taking the lead, and sharing your heart. Support the Talent Acquisition team with a number of administrative tasks that include but are not limited to:

• Conducting successful reference checks as per Dovida policy requirements, including following up outstanding checks and liaising with the candidate where necessary

• Issuing and running Garda Vetting in the platform, including following up outstanding documentation and liaising with the vendor as necessary

• Managing incoming enquiries to the TA team either via phone or email

• Running VISA checks for new candidates and ensuring that all new hires are authorized to work in Ireland

• Utlise Fountain (ATS) to store candidate information in a compliant manner

• Running government registration checks for new CAREGivers

• Continuous improvement and process development with the administrative talent space

• Managing the training/orientation booking system for new CAREGivers in tandem with the L&D team

• Data entry

• Compliance auditing in the ATS and SharePoint

• Creating and updating administrative Talent Acquisition processes and procedures

• Respond to all employment enquiries from CAREGivers in a friendly, timely, professional and knowledgeable manner.

• Screen resumes and applications to identify potential candidates that meet the job requirements as required

• Ensuring all documentation including: motor vehicle registration, insurance and drivers license documents are current.

• Answer each incoming call in a friendly, professional and knowledgeable manner.

• Support the corporate sites and people processes associated with the recruitment and retention of Key Players (Office staff).

Core Competencies

Self-Leadership

• High level of commitment, taking personal responsibility for achieving outcomes 

• Organise and plan work according to personal and team objectives. 

• Make good decisions in a timely and confident manner.  

• Produce a high standard of quality at work.   

• Apply discipline and a detailed orientation to work activities.  

• Effectively use technology to improve workflow & efficiency. 

• Strive to expand knowledge, understanding, abilities. 

• Demonstrate business and industry knowledge. 

Service Excellence

• Recognise client needs and delivers the best service possible (Take the Lead) 

• Continually look for ways to improve the quality of the service we provide (Take the Lead) 

• Strive to exceed expectations.  

Teamwork & Collaboration

• Effectively work and collaborate with others towards a common goal.  

• Build and maintains cooperative work relationships with others.  

• Complete your own tasks for group projects in a timely and responsible manner, delivering customer-centric solutions. 

Interpersonal Communication

• Listen and is fully present when with others (Take the Lead) 

• Strive to articulate thoughts and ideas clearly,  

• Share information with others that will improve overall work progress. 

• Understand your audience and modify your style of communication. 

• Gain confidence and trust of others through honesty, integrity, authenticity, and respect (Share your Heart)  

Adapting to Change

• Proactively seek to understand the change. 

• Contribute ideas and provide feedback on change. 

• Demonstrate support and advocate for the change.

Resilience

• Effectively handle multiple demands and competing deadlines. 

• Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.  

• Recover quickly when faced with obstacles or setbacks.

Education / Experience / Skills / Requirements

• Diploma in Human Resources, or higher (highly desirable), otherwise working towards a recognised National qualification.

• Experience in recruitment and administration

• Excellent communication skills, including highly effective inter-personal skills

• Preferably have experience and knowledge about the requirements of care services for older people.

• An ethical approach to your work, being self-motivated and someone who enjoys achieving results both individually and as part of a team.

• Be a high level administrator with business management skills including a high level of computer literacy and accurate data entry skills.

• Be structured in your thinking and be a problem solver who provides solutions to issues/challenges.

• Be self-motivated and outcome orientated, with the capacity to deal with multiple and at times conflicting priorities.

• Be able to demonstrate your ability to work both autonomously and as part of a team.