GSOC Operator
M1 Global is seeking a professional GSOC Operator to support security operations within a corporate campus environment in Newport Beach, CA. This role is responsible for centralized monitoring and coordination of physical security operations across a high-profile business setting. The GSOC Operator plays a critical role in real-time incident management, situational awareness, and communication to protect employees, assets, and business operations.

Key Responsibilities

• Monitor alarms, access control systems, and video surveillance to identify and assess potential threats
• Triage and escalate incidents in accordance with established GSOC protocols
• Coordinate response efforts, including dispatching internal security and external emergency services when required
• Maintain real-time situational awareness across the campus and provide timely updates to stakeholders
• Support business continuity efforts through timely notification and coordination during incidents
• Assist with system testing, maintenance coordination, and onboarding of new security technologies
• Document incidents thoroughly, ensuring accurate reporting for audits and investigations
• Identify trends or vulnerabilities and communicate recommendations for continuous improvement

Communication & Compliance

• Serve as a central communication hub during both routine operations and emergency situations
• Deliver clear, concise, and professional communication to leadership, employees, and client representatives
• Follow all GSOC SOPs, post orders, and corporate security standards
• Ensure compliance with corporate policies, regulatory expectations, and industry best practices
• Participate in drills, exercises, and ongoing training initiatives

Required Qualifications

• High school diploma or equivalent required (degree in criminal justice, homeland security, or related field preferred)
• Prior experience in a GSOC, SOC, command center, or corporate security environment strongly preferred
• Experience supporting corporate, financial, or enterprise-level security operations is a plus
• Proficiency with video management systems, access control platforms, and alarm monitoring tools
• Strong critical thinking, situational awareness, and decision-making abilities
• Professional demeanor with the ability to remain calm under pressure
• Ability to work rotating shifts, including nights, weekends, and holidays

Preferred Attributes

• Experience in a corporate campus or financial services environment
• Familiarity with incident management platforms and reporting tools
• Strong written communication skills for executive-level reporting

Pay & Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off
• 401(k)
• Ongoing training and professional development opportunities

M1 Global is an Equal Opportunity Employer