NATURE AND SCOPE

CeriFi is a fast-growing leader in professional education, training, and certification, proudly serving professionals across the financial, legal, and accounting services sector. As an Account Director at CeriFi, you’re not just maintaining client relationships – you’re a strategic partner, growth catalyst, and trusted advisor. You’ll play a critical role in driving client success, uncovering growth opportunities, and shaping long-term partnerships.

WHAT YOU’LL DO

You’ll be the go-to person for a portfolio of high-value clients – focused on outcomes, not just check-ins.

• Own and grow relationships across multiple CeriFi brands and verticals
• Build trust with key decision-makers to drive long-term loyalty
• Gain key development in your professional journey while having a great time doing it
• Identify new revenue opportunities through consultative conversations
• Work directly with solutions that have a strong market need
• Align client goals with tailored solutions that drive impact
• Partner with internal teams to deliver seamless services and support

WHAT YOU BRING TO THE TABLE

We’re looking for someone who knows how to balance strategic thinking with hands-on execution – someone who leads with integrity, accountability, listens actively, and drives results. 

• 3+ years of B2B account management or client success experience
• Experience working with mid-market clients (bonus points for edtech or financial services)
• Proven success in growing accounts and hitting targets
• Clear communicator and confident presenter
• Proficient in CRM tools (Salesforce preferred) and Microsoft Office Suite
• Bachelor's degree required

PREFERRED SKILLS

The ideal candidate brings a proactive mindset, strong organizational skills, and a passion for delivering exceptional client experiences.

• Client-focused with a proactive, consultative approach
• Self-motivated and disciplined working in a remote environment
• Strong organizational and project management abilities
• Comfortable managing multiple accounts and priorities
• Analytical mindset with attention to detail
• Team player with a passion for continuous improvement