Responsible for registration of patients to obtain required information and legal signatures for treatment and billing of hospital services.   Communicates effectively and in a friendly and courteous manner with all patients, coworkers and visitors.

 

Essential Duties and Responsibilities:

• Answers incoming hospital telephone calls and directs to the appropriate person or department


• Interfaces with patients and families, physicians and staff


• Keeps all patient information confidential in compliance with HIPAA guidelines


• Admit patients and process their paperwork


• Enters patient admitting information into computer and routes printed copy to designated department


• Obtains signed statement from patient to protect hospital's interests


• Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges


• Collect monies due and document in billing system


• Escorts patient or arranges for escort to assigned room or ward


• Handle funds per office procedure


• May compile data for occupancy and census records


• Other duties as may be assigned.

 

 

 

 

 

 

 

Job Requirements

 

Education: High School diploma/GED

 

Licensure/Certification:

 

Experience:  Minimum of one year of office experience required.  Previous experience in registration or admitting in a hospital preferred.  Previous customer service experience and excellent interpersonal skills required.  Knowledge and use of computers is required.  Medical terminology preferred.  Understanding of health insurance and billing preferred.

 

Physical Requirements:  Frequent periods of sitting; occasional standing and walking.   Frequent bending, stooping, reaching, pulling.  Frequently lift 25 lbs and occasionally lift up to 50 lbs.