Overview
Responsibilities
Qualifications
For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality.
Responsibilities
Canyon Ranch is seeking a detail-oriented Night Auditor to join our team. This role is responsible for completing nightly financial audits, preparing reports, and supporting guest services during overnight hours.
WHAT YOU'LL DO:
- Calculate and updates guest ledger balances, posts charges, adjustments, and settlements to guest and house accounts.
- Review each shift audit from the hotel and spa departments.
- Ensure overnight guest needs are met be in charge of fulfilling those requests.
- Be a problem solver when things go wrong or need repair. Help solve guest problems or relocate a guest to another room if needed.
- Update guest information on the communications systems to provide early risers timely information such as a Yoga class or morning walk activities.
- Serve as a Guest Services Representative, PBX Operator and Bellperson as required, (i.e., settling guest accounts, answering the phones).
- Provides guest services in the absence of normally assigned staff.
You will run reports and distribute them as directed, based on the days activities.
Qualifications
WHAT YOU'LL NEED TO BE SUCCESSFUL
- 1+ years of Hospitality front desk operations required. Previous night audit experience will be very helpful.
- Opera Property Management system preferred.
- Understanding of maintenance issues to assist with minor room issues. Excellent communication skills.
- CPR/AED certification required within 90 days of employment.
- Valid Driver’s license and acceptable driving record
- Basic accounting or bookkeeping knowledge.
WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:
- Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
- Generous health plan including Health, Dental and Vision after 30 days of employment.
- 25 Days of personal and holiday time off (vacation, sick and holidays)
- Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
- Employer-paid life insurance and Employee Assistance Program
- Paid Maternity leave
- A supportive, collaborative work environment with opportunities for professional growth.