Posted 2mo ago

Lead Captain

@ SafeStreets
United States
RemoteFull Time
Responsibilities:lead performance, manage regions, coach SSPs
Requirements Summary:Leads regional performance; remote work; 6 months Captain experience; metrics-driven; strong communication; trainer certification preferred.
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Job Description

The SafeStreets Field Ops Team is searching for an SSP with current or prior Team Captain experience to pioneer a new position within the Captain program. Lead Captains will be working closely with Field Ops Leadership, Business Performance Leaders, Team Captains, and SSP’s in which these individuals will manage and own the performance, morale, training, and ensure the proper tools are being utilized by the SSP within their assigned regions.  

Position Responsibilities:

  • Lead by example using every performance tool provided by the company and continuously broadcasting through communication channels how use of these tools creates more success in the Field
  • Responsible for the performance of 2 assigned regions
  • 4 hours per day for 5 days of the week from a remote position will be required to focus on increasing performance metrics within 2 assigned regions
  • Lead Captain will be required to perform 1 install per day for 5 days of the week.
  • Work closely with Team Captain & BPL’s on agenda objectives to increase performance in his/her assigned regions.
  • Tracking each install for assigned regions and closely working with the Team Captain and SSPs within the region to coach, train and motivate.
  • Hosting weekly meetings to review performance with the Business Performance Manager as well as progress made by the Team Captain and SSP’s.
  • Conducting weekly national training calls with other Lead Captains to cover performance focused goals and agendas.
  • Driving contest agendas from start to finish.

 

Required:

  • Ability to communicate effectively and to be an influential role model.
  • Can adapt to changes within the Company with a positive attitude
  • Has 6 months of experience in the Captain role.
  • Must meet minimum required performance metrics per company average over a 90 day period
    • 1,000 Partner PEA
    • 800 Overall PEA
    • Average of 1 installed referral/SGN per month in 2024
    • No inventory discrepancies or outstanding issues in last 90 days
  • Ability to multitask, to create clear and attainable goals, and ability to create and follow through with the daily actions that lead to achieving these goals
  • Be Accountable: When failing, be able to acknowledge failure, find reasons for the failure, create the action plans to reverse the failure and to regain the desired performance being seeked. 
  • Will be Pro-U Trainer certified(preferred but not required to be currently)

What We Offer:

  • Competitive commission structure tied directly to assigned Regions’ performance $30,172 - $35,549 yearly earnings target
  • Dynamic, collaborative, and remote work environment
  • Opportunity for professional leadership growth and development.
  • The opportunity to help others change their lives.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.