Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1823 Capacity Management and Access

Scheduled Weekly Hours:

36

Hours:

1030 AM- 1100 PM

Work Shift:

Evening Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

 

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. 

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

 

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Capacity Management Coordinator is responsible for patient flow within the hospital and to and from outside sources. This position is responsible for driving patient throughput by facilitating bed placement for patients designated for admission, discharge, and transfer. Mitigates barriers to discharge by working with nursing staff, case management, and support departments. The position will set capacity targets based on staffing, anticipated boarders, and projected bed needs. The Coordinator collects clinical information relative to a transfer request and facilitates the transfer by matching the patient’s clinical needs to the facility with bed capacity and service capability. The position works in collaboration with multiple departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff. The position works closely with each facility to identify, trend, and report barriers to patient throughput.Education:
▪ Required: Graduate of an accredited school of nursing
▪ Preferred: Bachelor’s Degree in Nursing
Experience:
▪ Preferred: Five years of clinical experience and at least one year of experience in Emergency Services, Case Management, Pre-Hospital, Flight Nursing, or a Transfer Center.
Skills:
▪ Excellent interpersonal communication and multitasking
▪ Excellent problem-solving abilities and critical thinking
▪ Proficient computer skills with Microsoft Office, especially Excel
▪ Ability to efficiently use the electronic medical record
▪ Ability to work with multiple people while meeting numerous requests and deadlines.
▪ Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.
▪ Delegates appropriately to other team members
▪ Excellent customer service skills and ability to work with the public and co-workers
▪ Ability to multi-task in a fast paced environment
▪ Excellent telephone skills
Licensure/Certification/Registration:
▪ RN License active in the state of Missouri