About the Department

IT SUPERVISOR

REGULAR HOURS OF WORK: 8:00 a.m. to 5:00 p.m. M-F (may be required to work a flexible schedule), 40 hours per week

IMMEDIATE SUPERVISOR: Director of Operations

DEPARTMENT: Operations

Position Duties

**INTERNAL CANDIDATES ONLY**

DUTIES:

65% Supervision of Information Systems

Supervises IT team members and directs departmental priorities including, but not limited to:

Provides support, direction, supervision and training to the IT team members.
Ensures Fairfield DD personnel policies and procedures are followed
Recommends hiring, discipline, and termination actions to the Director of Operations
Maintains, purchases, configures, and deploys technology equipment in accordance with replacement schedules
Oversees resolution of technology issues through the IT ticketing system and coordinates with county offices as needed
Works with the Director of Operations on agency technology initiatives and operational improvements
Completes annual evaluations and periodic performance reviews for assigned team members
Reviews and approves time records and leave requests, ensuring adequate operational coverage
Provides leadership for agency technology planning, operational continuity, and system reliability in coordination with the Director of Operations
Supervises interns as part of an educational program in the event FCBDD partners with a college.

20%Operational Leadership Support to Director of Operations

Supports the Director of Operations in departmental leadership, strategic initiatives, budget development, project implementation, reviewing and updating Board polices, and technology planning
Serves as a delegated representative of the Director of Operations for assigned operational matters, committees, and interdepartmental coordination
May represent the Director in meetings, initiatives, or communications as directed
Provides operational leadership continuity during the Director’s absence within the scope of delegated authority and established agency policies
Represents the IT Department on the Extended Leadership Team
Assists in the design, implementation, and evaluation of technology solutions supporting agency operations
Writes a monthly summary on information systems management for inclusion in the Board report.

10%Maintains Records of the Agency

Oversees the continuity, accuracy, security, and compliance of agency records including:

Paper records supported by the agency
Electronic records maintained in agency systems and databases
Archived electronic and physical records
Establishes methods and schedules for reviewing record quality, access tracking, and data integrity
Periodically audits and cleans databases to ensure accuracy and reliability
Coordinates datasets with state and federal reporting systems as required
Maintains working knowledge of the State Department of Developmental Disabilities Data Warehouse and relevant agency systems
Ensures agency records management practices comply with public records requirements, retention schedules, confidentiality standards, and applicable data governance regulations
Implements and follows Fairfield DD and Fairfield County records retention and disposition policies

4%Community Relations & Training

Interacts in a courteous and professional manner with individuals receiving supports, families, staff, supervisors, and community partners
Provides presentations or information concerning the agency, department, or work unit in accordance with Board philosophy and mission
Participates in and provides internal or external training as required

1%Other

Maintains confidentiality of records, information, and program matters
Complies with Safety Rules established for compliance with Ohio Employment Risk Reduction Standards
Represents the IT Team on the Board’s Safety and Security Committee
Performs other duties as assigned by the Director of Operations

QUALIFICATIONS:

Bachelor's Degree or higher plus minimum of three years’ experience working with data or IT support
Extensive knowledge of database structures, maintenance and development
Successful completion of Fairfield DD’s Emerging Leader Program and NACo academy, or enrollment within one year of hire and a proven track record of leadership; OR minimum of two years leadership experience in a professional capacity.
Knowledge of HIPAA regulations and how they apply to our agency as a covered entity
Maintains a valid Ohio driver's license and a driving record acceptable to agency insurance carrier
May be requested to work flexible hours based on service needs
Ability to work independently
Demonstrates teamwork skills
Maintains attendance to effectively complete functions of the job
Illustrate excellent judgment and decision-making skills
Communicate verbally and in written form in an objective, professional manner
Orally present information in an objective, professional manner
Ability to interact with families, members of the community, individuals with disabilities and others in a professional manner to promote a positive image of persons with disabilities and the Fairfield DD

FLSA: Exempt from overtime

PROBATIONARY PERIOD: NA – Management Contract

STATUS: Professional Employee/Management Contract

NOTE: Working conditions may exist that are not such as normally exist in the occupation of the public employee. These conditions may include

exposure to bloodborne pathogens, communicable disease, potentially infectious materials, and/or aggressive or other types of

maladaptive behavior.

The Fairfield County Board of DD does not discriminate in provision of services or employment because of handicap, race, color, creed,

national origin, sex or age.