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Posted 1d ago

Front Desk Agent (3-11 PM)

@ TPI Hospitality
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Willmar, Minnesota, United States
$13-$15/hrOnsiteFull Time
Responsibilities:Interact guests, Answer calls, Manage inquiries
Requirements Summary:Customer service, multi-tasking, communication, guest information.
Technical Tools Mentioned:POS system, Phone system, Microsoft Office
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Job Description

Location:  Best Western Willmar!

Position:   Front Desk Agent

Shift:  3:00 -11:00 PM

Pay:  $13 - $15

 

We all matter. We all make a difference. We are TPI. 

 

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes. 

 

Key Responsibilities 

  • Provide friendly, energetic, and positive interactions with guests 
  • Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services 
  • Handle requests, inquiries, and complaints promptly 
  • Maintain accurate records of reservations, arrivals, departures, and payments 
  • Ability to multitask in a fast-paced environment 

 

About TPI Hospitality 

  • Celebrating 50+ years in the industry 
  • Empowering culture that fosters personal and professional growth 
  • Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida 
  • Twelve-time nominee for Best Places to Work by the Business Journal 

 

Benefits 

  • Medical/Dental Insurance 
  • 401(k) & matching 
  • Paid Time Off (PTO) & Holiday Pay 
  • Volunteer Time Off (VTO), Bereavement, and School Conference Leave 
  • Employee Discounts & Tuition Discount 

 

Watch Our Video Here – and get ready to be part of something extraordinary!