Job Description: 
•    Extensive IT experience working within a large enterprise on implementation projects.
•    Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
•    Strong technical expertise in ServiceNow modules and integration with third-party applications.
•    Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
•    Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
•    Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
•    Develop system documentation, including process flows and design documents.
•    Oversee upgrade cycles and implement new release features to support business users.
•    Drive continuous improvement in implementation methodology and service offerings based on user feedback.
•    Mentor junior team members as needed.
•    Work to extend ServiceNow capabilities across geographies and departments.
•    Excellent verbal and written English communication skills.
•    CAD and Implementation certifications are preferred.

Responsibilities: 
•    ServiceNow Implementation 
•    ServiceNow Configuration 
•    ServiceNow Support 
•    Integration