Responsibilities:

• Frequent telephone and personal contact with perspective/current residents.

• Initial processing of rental applications and credit reports with recommendations to Site Manager.

• Maintain the rental waitlist and prepare approval/denial letters to perspective residents.

• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.

• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.

• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.

• Generate reports to assist in management of community assets, expenses, and financial objectives.

• Process all payables and complete payment of community expenses/bills.

• Purchase, inventory, and maintain all office supplies.

• Process delinquent accounts and report activity to Site Manager.

• Receive and resolve resident requests and concerns.

• Foster positive working relationships with residents while always maintaining a professional demeanor.

• Reports directly to the Site Manager.

Job Qualifications:

• Basic office skills including typing, filing, and telephone etiquette.

• Excellent follow-up skills via telephone and email correspondence.

• Proficiency with Paycom software and Microsoft Office suite preferred.

• Demonstrated track record regarding work attendance and reporting for work timely.

• Must adhere to Federal Fair Housing Laws.