Posted 2d ago

IT Business Analyst

@ Cognita
Ho Chi Minh City, Ho Chi Minh City, Vietnam
OnsiteFull Time
Responsibilities:Analyze requirements, Facilitate workshops, Coordinate planning
Requirements Summary:Plan and analyze business needs for school technology initiatives; collaborate across functions; apply design thinking and agile practices; coordinate early project phases; communicate with stakeholders.
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Job Description

The Business Analyst (BA) plays a key role in shaping and defining
business requirements for school initiatives that leverage technology to
improve teaching, learning, and operations.

The BA partners across functions, schools, and countries to understand
needs, identify problems, and design effective solutions using design thinking,
agile practices, and data-driven analysis.

This role
also coordinates early project phases and may lead initiatives from ideation to
benefit realization, ensuring outcomes align with the school’s strategic goals.  

Responsibility:

1. Business Analysis & Requirements Development
- Analyze and document business needs, challenges, and opportunities across functions.
- Facilitate workshops and stakeholder interviews to define user stories, process maps, and functional requirements.
- Apply design thinking and customer journey mapping to uncover true needs and generate innovative solutions.


2.Insight Generation & Ideation
- Lead ideation, prototyping, and testing activities to refine and validate proposed solutions.
- Use data and feedback to support decision-making and improvement recommendations.

3. Planning & Coordination
- Coordinate early-stage project planning and develop high-level timelines, deliverables, and stakeholder roles.
- Support project managers or lead smaller initiatives through agile delivery cycles.
- Track project progress and provide updates on outcomes and risks.

4. Communication & Stakeholder Engagement
- Act as the link between business users, IT, and vendors to ensure clarity and alignment.
- Present insights, options, and recommendations clearly to non-technical audiences.
- Produce accurate documentation (requirements, workflows, reports).


5. Continuous Improvement & Change Enablement
- Identify process inefficiencies and propose improvements.
- Promote user-centered design, innovation, and agile approaches across teams.


The job holder’s responsibility for promoting
and safeguarding the welfare of children and young person’s for whom s/he is
responsible, or with who, s/he comes into contact will be to adhere to and
ensure compliance with the relevant Cognita Safeguarding; Child Protection
Policy and Procedures at all time. If in the course of carrying out the
duties of the role, the job holder identifies any instance that a child is
suffering or likely to suffer significant harm either at school or at home,
s/he must report any concerns to the School’s Child Protection
Officer/Designated Safeguarding Lead or to the Head or indeed to the Regional
CEO so that a referral can be made accordingly to the relevant third-party
services. 

How to Apply:

Complete this application before the closing date. The Closing Date for Applications is: 30/06/2026

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races.  We have an unwavering commitment to being fair and equitable in our recruitment process.

Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.