Overview:

Are you looking to make a difference in healthcare? Look no further!  

MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you. 

  

Facility: Novant Health South Asheville Medical Plaza

Location: 1815 Hendersonville Road Asheville

Position Type: Full-time 

Work Schedule Details: 4 days a week - 10hr shifts

Responsibilities:

This position is responsible for driving and operating a Mobile Mammography Coach (comparable in size to a large RV), including transporting the unit to designated locations and ensuring safe, compliant operation at all times. The employee represents the organization professionally while working in various community and clinical settings. 

In addition to mobile operations, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.  

Qualifications:

Education:  

• High School Diploma or equivalent  

Prior Experience:  

• 0 - 2+ years of experience working in a customer support role or hospitality field  

Special Qualifications:  

• Ability to safely drive and operate a Mobile MRI Truck in accordance with organizational policies and applicable regulations 
• Valid driver’s license with an acceptable driving record 
• Willingness and ability to travel to assigned locations as needed 
• Strong customer service background and focus  
• Professional written and verbal communication skills  
• Working knowledge and ability to perform accurately and efficiently on computer 
• Demonstrated ability to multi-task 
• Ability to work in a fast-paced environment  

Preferred Skills/Experience:  

• Experience operating specialty vehicles or mobile medical units (not required but beneficial)  
• Experience working in a physician practice or other type of medical services office  
• Knowledge of medical terminology  
• Prior patient collections experience in a medical setting  
• Medical records experience  

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