Job Description Job Summary: As a Parts Clerk II, you will inventory, stock, and issue parts and supplies; purchase assigned or designated parts and services from vendors; work under supervision from various established procedures to accomplish assigned tasks; provide training. Key Responsibilities & Essential Functions: • Applies basic and some advanced skills in procedures, techniques, tools, materials, and / or equipment appropriate to area of specialization • May train others • Performs advanced inventory of parts using specialized subject matter knowledge; performs advanced inventory practices • Opens work orders; issues parts to mechanics and retail customers using first in, first out (FIFO) • Processes returned parts for warranty evaluation • Receives / picks up parts from vendors • Purchases parts from established vendors; prepares Purchase Orders • Performs basic customer service duties • Resolves most questions and problems; refers only the most complex issues to higher levels The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: of experience in Parts Department - Experience in inventory practices (FIFO - cycle counts - annual inventory) - Experience working with advanced reporting and KPIs - Knowledge/Skills/Abilities: Strong organization, time-management, analytical, and project management skills - Intermediate skills in MS Office - Verbal / written communication and presentation skills - Personal leadership skills - Ability to manage multiple priorities and shift focus between tasks; attention to detail - Ability to work complex issues with management - Initiative; willingness to take risks - Education: or equivalent - Licenses/Certifications: MHE certification - Physical Demands & Working Conditions: Function in a fast-paced, retail office environment Work extended hours and rotating schedules, including holidays, nights, and weekends; sit for extended periods Properly wear PPE for extended periods Regularly lift up to 20 lbs; occasionally lift 100 lbs or more Work sitting, standing, stooping, bending, or in a prone position; work with hands over head Climb and work from a ladder The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 01/01/2017