Room Attendants are responsible maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner. Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing Hotels.

 

Essential Duties & Responsibilities:

• Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.


• Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.


• Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.


• Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.


• After thoroughly cleaning the room, associate must leave the room as trained for inspection.


• Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.


• Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.


• In all guest interactions associate must always be professional, accommodating, helpful and friendly.


• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.


• Performs other duties as assigned.