HiringCafe
Posted 2mo ago

Customer Service Representative in Cafe Anatolia Marewa

@ Café Anatolia
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Napier, Hawke's Bay, New Zealand
OnsiteFull Time, Part Time
Responsibilities:taking orders, cash handling, serving customers
Requirements Summary:Customer service experience required; reliable, flexible, quick learner; cash handling; barista skills desired; focus on accuracy and standards.
Technical Tools Mentioned:POS system
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Job Description
Customer Service Representative (CSR)

Café Anatolia is a growing cafe chain with 12 branches throughout the North Island. We have an excellent reputation for fresh, healthy and Turkish cuisine made to order for our customers. We serve over 14000 customers in a week with a team of over 110 employees in the group.  

We are looking for enthusiastic and reliable Customer Service Representatives to join our Café Anatolia team at our Marewa Store. 

This role focuses on delivering excellent service to customers and upholding Café Anatolia standards, with core duties including: taking orders, cash handling, offering loyalty programme, food & drink preparation, serving customers and cleaning.

Requirements

What you will bring:

  • A passion for customer service
  • Reliability, flexibility and a willingness to learn
  • A commitment to satisfying company and quality standards
  • The ability to work quickly and accurately under pressure
  • Experience in the retail or hospitality industry. This requirement may be waived for applicants with the right attitude. Extensive on the job training will be provided.
  • Barista skills and experience are desired

Hours of Work

These are a range of casual, part-time and full-time positions available.

We are open seven days and require applicants to be available for a range of lunch and dinner shifts across the entire week, including public holidays and weekends.

Benefits

What we are offering:

  • Competitive remuneration reflective of your skills and experience, with a base hourly rate of $23.50 per hour (Gross)
  • Employee discounts on Café Anatolia meals
  • Full-Time eligible employees will have the option to complete Level-3/ Level-4 qualification in Hospitality/Business funded by the business. 
Applicants must be New Zealand residents or hold a valid work permit in accordance with New Zealand Immigration.

PLEASE APPLY directly by filling in the online application form at career.cafeanatolia.co.nz  and attaching your CV.

Only those shortlisted for interview will be contacted. We thank you for your interest.