Description

Human Resource Generalist 

Department: Human Resources 

Reports To: Director of Human Resources 

FLSA Status: Non-Exempt 

Wage Range: $26.50 – $33.75 per hour 

Date Revised: April 2026 

UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel. 

Position Summary: 

The Human Resources Generalist supports the mission and ministries of the organization by providing comprehensive HR services across the employee lifecycle. This role partners with leadership and employees to foster a Christ-centered, respectful, and legally compliant workplace culture. The HR Generalist serves as a trusted resource, balancing ministry values with sound HR practices to support staff who serve vulnerable populations.  

Essential Duties/Responsibilities: 

Key Result Area #1: Recruitment & Onboarding & Offboarding 

• Coordinate full-cycle recruitment efforts for UGM. 
• Collaborate with department managers to identify and update detailed and accurate job descriptions and hiring criteria, overseeing preparation of interview questions specific to the role being advertised. 
• Assist with job posting of positions via Indeed and UGM Website. 
• Screens applications, select qualified candidates, schedule and conduct initial interviews.  
• Manage documentation of all interviews, collect and file references and KLLP’s. 
• Communicate with hiring team details for candidates moving on to second interviews. 
• Assist with the second interview process, attend and conduct interviews with managers, directors, and other stakeholders. 
• Collaborate with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. 
• Support all mission-aligned hiring practices, including screening for spiritual, cultural and values fit with UGM. 
• Facilitate onboarding and orientation experiences that communicate mission, expectations, and policies. Secure employee essentials for the first day of employment based on EE position (i.e., request systems network profile, computer/laptop, keys, business cards, name tag, door plate, phone setup, and training in Waypoint, Safety training, Abuse Prevention training, etc. 
• Facilitate offboarding of employees leaving UGM by gathering paperwork, setting up exit meetings, and sharing the load of exit meetings with other HR team members. 
• Maintain accurate applicant and employee data in UKG and recruiting systems. 

Key Result Area #2: Employee Relations: 

• Serve as a resource for employees regarding workplace concerns, policies, and benefits working in close coordination with Payroll & Benefits Manager and Director of HR. 
• Support Director with disciplinary actions, investigations, and conflict resolution processes. 
• Promote a positive, collaborative, and supportive work environment. 

Key Result Area #3: Compliance & Policy Administration 

• Ensure HR practices comply with federal, state, and local employment laws. 
• Maintain employee personnel files and confidential records with discretion. 
• Assist in updating, implementing, and communicating HR policies and procedures. 
• Support audits, licensing, or accreditation requirements as applicable for employees. 

Key Result Area #3: Performance Management & Training 

• Support performance review processes, goal setting, and employee development efforts. 
• Assist with coordinating training related to compliance, safety, new manager training, and new hire training (including UGM 101 & UGM 102 and KLLP).  
• Coordinate and lead monthly Admin & Men’s Mission safety meeting, as well as 2 quarterly UGM safety meetings with Program locations and enterprises/camp. 
• Promote staff engagement, wellness, and retention initiatives. 

Key Result Area #4: HR Operations & Support 

• Prepare HR reports, metrics, and documentation as requested for quarterly HR Committee Meetings. 
• Assist with special projects, program support, and continuous improvement initiatives. 
• Perform other duties as assigned to support organizational and ministry needs. 

QUALIFICATIONS & COMPETENCIES: 

Required: 

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). 
• 2–5 years of experience in a human resources generalist or similar role 
• Working knowledge of employment laws and HR best practices 
• Ability to maintain confidentiality and exercise sound judgment. 
• Commitment to the mission, values, and faith-based identity of UGM. 
• Ability to balance ministry values with accountability and compliance. 
• Must be a grounded and committed Christian: able and willing to model servant-leadership and interested in being part of a ministry to the poor, homeless, drug addicted and mentally ill. 
• Active member of the body of Christ, in accordance with the Union Gospel Mission Statement of Faith and UGM Distinctives. Strong interpersonal skills – exercising compassion and discernment while modeling the teachings of Jesus Christ. 
• Able and willing to honor the leadership, chain of command, standards and ministry objectives of Union Gospel Mission. 
• Must have a teachable spirit and the ability to manage multiple tasks at the same time. Be able to listen and make sound HR related decisions in alignment with UGM purposes. 
• Must successfully pass Criminal background check. 

Preferred: 

• HR certification (PHR, SHRM-CP, or equivalent) 
• Experience working in a nonprofit, faith-based, or human services organization 
• Familiarity with trauma-informed work environments or ministry-based settings 
• Experience with HRIS and applicant tracking systems 
• At least one year of human resource management experience is preferred 

REQUIRED SKILLS/ABILITIES:  

• Excellent verbal and written communication skills.  
• Excellent interpersonal, negotiation, and conflict resolution skills. 
• Excellent organizational skills and attention to detail. 
• Excellent time management skills with a proven ability to meet deadlines. 
• Strong analytical and problem-solving skills. 
• Ability to prioritize tasks and delegate them when appropriate. 
• Ability to act with integrity, professionalism, and confidentiality. 
• Proficient with Microsoft Office Suite and familiar with Human Resource Information Systems (HRIS). 
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems. 

WORKING CONDITIONS/PHYSICAL FACTORS:  

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100% 

• Work is primarily indoors and requires sitting, standing, bending, reaching, and going from building to building - continuously. 
• Requires a sustained level of emotional balance, patience, and tolerance for people and personal and management issues – continuously 
• The ability to move about all the facilities on a regular basis – occasionally. 
• Requires the ability to hear, see, and speak clearly – continuously. 
• Prolonged periods of sitting at a desk and working on a computer – continuously. 
• Must be able to lift 15 pounds at times - occasionally.   
• Must be able to access and navigate each department at the organization’s facilities – occasionally. 

MISSION & CULTURAL ALIGNMENT 

• Support and uphold the organization’s Christian mission, values, and faith-based culture 
• Model professionalism, compassion, and integrity in all interactions 
• Approach employee relations and HR decisions with grace, wisdom, and fairness. 

EQUIPMENT/TOOLS USED: 

• Computer, MS Word Excel, Power Point, Outlook, Office 365, Web Browser, UKG Ready HRIS System. 

Summary

We offer a comprehensive and mission-aligned benefits package designed to support your well-being, growth, and work-life balance. Our benefits include competitive health coverage, generous paid time off, retirement contributions after one-year of service, and opportunities for professional development - all within a collaborative, purpose-driven environment. 

Highlights:

• Medical, dental, and vision insurance (options for employees, their spouse and children)
• Generous PTO (20 days annually with carryover) and 7 additional paid holidays (carryover limits apply)
• Retirement plan with employer matching contribution starting at year one and building on years 3, 5 and 7 matching employee contribution up to 5% at year 7)
• Professional development support
• Mission driven culture