The Fleet Manager is responsible for dispatching loads to our customers.

 

A Day in the life of a Fleet Dispatcher:

 

• Promote safety in all actions


• Control and complete paperwork as required


• Safely plan driver trips around load/customer expectations and safety guidelines


• Communicate with drivers regarding company and customer requirements


• Relay to customer service any issues that need to be relayed to the customer


• Assisting the drivers in planning routes and building loads


• Prioritize loads for timely delivery


• Track and trace all current loads in transit and deliveries


• Assign loads to drivers in a fair and equitable manner


• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination


• Communicate with drivers during check-ins throughout pickup, transit, and delivery


• Monitor store inventories


• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff


• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required


• Comply with all corporate policies and procedures and all health and safety policies

 

Additional Responsibilities:

 

• Carry out other duties assigned by CSC Manager as required