The Change Management Analyst supports the delivery of change management activities for business, technology, and organizational initiatives. This role partners with program managers, project teams, and stakeholders to help ensure employees are informed, prepared, and supported through change. It is an ideal role for someone building foundational experience in change management and organizational effectiveness.
Key Responsibilities
Change Support & Execution
Support the development and execution of change management plans under the guidance of a program manager
Assist with change impact assessments, stakeholder mapping, and readiness activities
Help identify potential risks and resistance to change and escalate insights as needed
Stakeholder & Team Collaboration
Work closely with project managers, HR, communications, and business teams
Support leaders and managers with change-related materials and messaging
Participate in meetings and workshops to understand stakeholder needs
Communications & Engagement
Assist in creating change communications such as emails, presentations, FAQs, and intranet content
Track communication delivery and support feedback collection
Ensure messaging is clear, consistent, and audience-appropriate
Training & Enablement
Coordinate training logistics, schedules, and materials
Support training sessions and learning reinforcement activities
Help maintain training documentation and user support resources
Measurement & Reporting
Track basic change metrics (e.g., training completion, communication reach, feedback results)
Assist with surveys, feedback analysis, and reporting
Support post-implementation reviews and documentation of lessons learned
Basic Qualifications
Bachelor’s degree in Business, Human Resources, Communications, Psychology, or related field (or equivalent experience)
3+ years of experience in change management, HR, communications, project coordination, or a related field
Strong written and verbal communication skills
Ability to manage multiple tasks and meet deadlines
Preferred Qualifications
Internship or project experience supporting organizational change, transformation, or system implementations
Familiarity with change management concepts or methodologies (e.g., ADKAR, Kotter)
Experience using collaboration and project tools (e.g., Microsoft 365, Teams, SharePoint)
Strong organizational and attention‑to‑detail skills
Willingness to learn and adapt in a fast‑paced environment
Collaboration and teamwork
Basic analytical and problem‑solving skills
Professional curiosity and growth mindset
Key Responsibilities
Change Support & Execution
Support the development and execution of change management plans under the guidance of a program manager
Assist with change impact assessments, stakeholder mapping, and readiness activities
Help identify potential risks and resistance to change and escalate insights as needed
Stakeholder & Team Collaboration
Work closely with project managers, HR, communications, and business teams
Support leaders and managers with change-related materials and messaging
Participate in meetings and workshops to understand stakeholder needs
Communications & Engagement
Assist in creating change communications such as emails, presentations, FAQs, and intranet content
Track communication delivery and support feedback collection
Ensure messaging is clear, consistent, and audience-appropriate
Training & Enablement
Coordinate training logistics, schedules, and materials
Support training sessions and learning reinforcement activities
Help maintain training documentation and user support resources
Measurement & Reporting
Track basic change metrics (e.g., training completion, communication reach, feedback results)
Assist with surveys, feedback analysis, and reporting
Support post-implementation reviews and documentation of lessons learned
Basic Qualifications
Bachelor’s degree in Business, Human Resources, Communications, Psychology, or related field (or equivalent experience)
3+ years of experience in change management, HR, communications, project coordination, or a related field
Strong written and verbal communication skills
Ability to manage multiple tasks and meet deadlines
Preferred Qualifications
Internship or project experience supporting organizational change, transformation, or system implementations
Familiarity with change management concepts or methodologies (e.g., ADKAR, Kotter)
Experience using collaboration and project tools (e.g., Microsoft 365, Teams, SharePoint)
Strong organizational and attention‑to‑detail skills
Willingness to learn and adapt in a fast‑paced environment
Collaboration and teamwork
Basic analytical and problem‑solving skills
Professional curiosity and growth mindset