Posted 5d ago

Arrowhead Team Lead

@ Coeur d'Alene Casino Resort Hotel
Worley, Idaho, United States
$19/hrOnsiteFull Time
Responsibilities:ringing orders, preparing food, maintaining cleanliness
Requirements Summary:Two years of direct customer service and food service experience; cash handling; team leadership; ability to multi-task; strong communication.
Technical Tools Mentioned:Agilysys POS
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality.  You are a part of our family; Welcome Home!

*This position is a tipped position which you receive your tips in cash each day!

SUMMARY:

The Arrowhead Lead will prepare & make sure all food is consistent quality food, cashier and help train the Arrowhead staff to ensure excellent customer service in a clean and friendly environment.

RESPONSIBILITIES:

  • Utilize Agilysys system to ring in orders, receive funds, and count back change.
  • Prepare food consistently according to standard operating procedures.
  • Maintain a clean & stocked work environment.
  • Ensure food safety and appropriate sanitation measures are followed.
  • Stock items applying appropriate dating and rotation principles.
  • Operate and clean commercial restaurant equipment according to standard operating procedures.
  • Perform prep work as needed and to Executive Chef’s standards.
  • Receive, use, and return a bank with appropriate paperwork daily.
  • Work closely with managers to improve employee morale and help conduct employee discipline fairly and consistently.
  • Fix tickets and handle guest complaints when a manager isn’t present or is busy.
  • Help with ordering through SWS & inventory when necessary.
  • Other job duties as assigned.