Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!
*This position is a tipped position which you receive your tips in cash each day!
SUMMARY:
The Arrowhead Lead will prepare & make sure all food is consistent quality food, cashier and help train the Arrowhead staff to ensure excellent customer service in a clean and friendly environment.
RESPONSIBILITIES:
- Utilize Agilysys system to ring in orders, receive funds, and count back change.
- Prepare food consistently according to standard operating procedures.
- Maintain a clean & stocked work environment.
- Ensure food safety and appropriate sanitation measures are followed.
- Stock items applying appropriate dating and rotation principles.
- Operate and clean commercial restaurant equipment according to standard operating procedures.
- Perform prep work as needed and to Executive Chef’s standards.
- Receive, use, and return a bank with appropriate paperwork daily.
- Work closely with managers to improve employee morale and help conduct employee discipline fairly and consistently.
- Fix tickets and handle guest complaints when a manager isn’t present or is busy.
- Help with ordering through SWS & inventory when necessary.
- Other job duties as assigned.