Resource Management:

To ensure implementation of overall resource management process in the BU by effectively implementing policies and procedures laid down by the organization for ensuring seamless serviceability in the Unit. .

Stakeholder & Partner Coordination:

Serve as the primary point of contact between internal stakeholders for resource planning & allocation.

Collaborate with internal teams (e.g., HC, engineering & operations)

Facilitate regular meetings with primary stakeholders to track progress, address concerns, and provide updates

Maintain Monthly operator incentive calculation sheet.

Maintain Monthly operator productivity sheet

Reporting & Documentation:

Prepare and present regular reports on operator performance to Operations Manager and the HOD.

Process Improvement & Risk Management & Safety.

Identify and implement process improvements to minimize operator overtime and also optimize performance.