JOB DESCRIPTION:  To provide technical assistance, troubleshooting, and repair for all technology equipment used in the school District.

 

QUALIFICATIONS:  Associate’s Degree, technical school, or one year experience in PC repair; basic knowledge of LAN design and troubleshooting; working knowledge of Microsoft and Macintosh OS server/client software; working knowledge of databases, queries, and programming; able to lift 50 to 75-pound items.  A certificate in network administration, technician, server maintenance, or deployment is preferred.

 

RESPONSIBILITIES: 

• Manage priorities with respect to support calls, trouble tickets, and schedule repairs and maintenance to ensure timely completion of the project.

• Maintain a high level of communication with District personnel with respect to scheduling, progress, and completion of projects.

• Maintain supplies and materials necessary for repairs.

• Upgrade, repair, troubleshoot, and service all District.

• Manage, install, configure, and maintain laser and network printers, Apple TVs, projectors, and SMARTBoards.

• Maintain and troubleshoot Uninterrupted Power Supplies (UPS).

• Configure, maintain, and troubleshoot library software, child nutrition software, Zone Integration Server (ZIS), SIF related agents, related databases, and queries.

• Configure and maintain backups of server and client data on a daily basis.

• Acquire and maintain any certifications necessary to perform assigned duties.

• Perform other duties as assigned.

SALARY:  Twelve-month position, beginning salary Level 33, employee benefits in accordance with Board Policies.

 

EVALUATION:  Performance to be evaluated in accordance with Board Policy on the evaluation of support personnel.