Career Opportunities: E-Commerce Customer Development Manager (20517)
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Chantecaille. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment, and society.
Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Your Tasks
Role Purpose
Cooperate with E-Commerce online channel partners to generate sales according to KPI or target.
Key Accountabilities
- Responsible for all E-Commerce Sales & Marketing Activities in Malaysia and Singapore
- Drive Omnichannel growth initiatives by integrating online and offline touchpoints, ensuring alignment between e-commerce platforms, marketplaces, and physical retail to maximize overall customer reach and sales performance.
- Develop and execute a sales and marketing plan to support short and long-term growth objectives which includes the following: -
- E-Commerce proposition creation – including key player product & proposition analyst, proposition creation for each online channel or e-retailer in advance
- Promotional plan to boost sales to achieve sales target (co-ordinate with offline sales channel to avoid channel conflict)
- Increase brand awareness in market via online marketplace promotions and social media
- Co-ordinate with e-agent to recheck inventory and sales report & analyst for each online channel to ensure good proposition of inventory
- Web front ended management for all online channel as plan
- Create media planning & execution of communication plan to ensure cost of marketing align in good proportion with revenue
- Prepare and manage the contents of E-commerce and website to ensure customers receive full knowledge and information about our products
Your Profile
Key Requirements
- Minimum a Degree in any field
- Minimum 5 years of experience in E-Commerce
- Familiar with website design, concept and method, understand the latest trend and development, able to know customers’ behavior and master the technical system or structure
- Demonstrates competency in online business development and growing online sales with proven E-commerce concepts and tools
- Strong sales driven personality with organization and leadership abilities
- Strategic Thinking & Sales planning
- Analytical Thinking
- Financial Knowledge (budget management)
- Cross functional team work
- IT technical knowledge for digital asset management.
- Hands on for operations work
- Negotiation skills
Location : Level 12, Tower, 1, PJ33, 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor
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- The job has been sent to
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Chantecaille. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment, and society.
Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Your Tasks
Role Purpose
Cooperate with E-Commerce online channel partners to generate sales according to KPI or target.
Key Accountabilities
- Responsible for all E-Commerce Sales & Marketing Activities in Malaysia and Singapore
- Drive Omnichannel growth initiatives by integrating online and offline touchpoints, ensuring alignment between e-commerce platforms, marketplaces, and physical retail to maximize overall customer reach and sales performance.
- Develop and execute a sales and marketing plan to support short and long-term growth objectives which includes the following: -
- E-Commerce proposition creation – including key player product & proposition analyst, proposition creation for each online channel or e-retailer in advance
- Promotional plan to boost sales to achieve sales target (co-ordinate with offline sales channel to avoid channel conflict)
- Increase brand awareness in market via online marketplace promotions and social media
- Co-ordinate with e-agent to recheck inventory and sales report & analyst for each online channel to ensure good proposition of inventory
- Web front ended management for all online channel as plan
- Create media planning & execution of communication plan to ensure cost of marketing align in good proportion with revenue
- Prepare and manage the contents of E-commerce and website to ensure customers receive full knowledge and information about our products
Your Profile
Key Requirements
- Minimum a Degree in any field
- Minimum 5 years of experience in E-Commerce
- Familiar with website design, concept and method, understand the latest trend and development, able to know customers’ behavior and master the technical system or structure
- Demonstrates competency in online business development and growing online sales with proven E-commerce concepts and tools
- Strong sales driven personality with organization and leadership abilities
- Strategic Thinking & Sales planning
- Analytical Thinking
- Financial Knowledge (budget management)
- Cross functional team work
- IT technical knowledge for digital asset management.
- Hands on for operations work
- Negotiation skills
Location : Level 12, Tower, 1, PJ33, 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor