Posted 4w ago

Automotive Service Advisor - Group 1 GMC Southwest

@ Group 1 Automotive
Houston, Texas, United States
OnsiteFull Time
Responsibilities:Schedule appointments, Create repair orders, Communicate with technicians
Requirements Summary:Customer-facing sales experience; service advisor experience a plus; CDK/Xtime/TSD experience preferred; high attention to detail; strong communication; valid driver’s license; high school diploma or equivalent.
Technical Tools Mentioned:CDK, Xtime, TSD
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Job Description
Overview:

Group1 New Logo

GROW YOUR CAREER WITH GMC

DELIVER LUXURY SERVICE, BUILD LASTING RELATIONSHIPS

 

Group 1 GMC Southwest is looking to add a Service Advisor to join our GMC team. We’re not just a service center — we are a team that values top-quality work, strong relationships, and a shared passion for the automotive world. As part of Group 1 Automotive, a leader in the automotive retail, a fortune 250 company that owns and operates automotive dealerships and collision centers in the United State and United Kingdom. 

 

*Must be available to work weekends



Responsibilities:
  • Schedule and confirm appointments to ensure smooth customer experience 
  • Create transparent repair orders with accurate cost and time estimates 
  • Communicate with technicians and parts team to guarantee timely service completion 
  • Provide regular updates to customers on the status of their vehicle 
  • Maintain strong product knowledge to assist with service needs and warranty information


Qualifications:
  • Customer-facing sales experience required (retail, outside sales, or hospitality/server experience acceptable).
  • Prior Service Advisor Experience is a Plus!
  • CDK, Xtime, and TSD Experience Preferred
  • Product Knowledge
  • Attention to Detail
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • High School Diploma or Equivalent
  • Must Have a Valid Driver’s License

We offer...

  • Salary Base Pay Plan, Plus Bonus's
  • Service Advisor University – Paid for by Group1 Automotive
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

 

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!

 

 

 

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

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Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify