Posted 1mo ago

Salesforce Solution Architect

@ Milestone Technologies
Kochi, Kerala, India
OnsiteFull Time
Responsibilities:Own architecture, Lead solutioning, Mentor teams
Requirements Summary:10+ years Salesforce experience with 5+ years in architect roles; strong pre-sales, integration, and leadership; expert in Sales/Service/Experience Clouds.
Technical Tools Mentioned:Salesforce, MuleSoft, APIs, Lightning Web Components, Flows, Apex, DevOps
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Job Description

Role Overview

We are seeking a highly accomplished Salesforce Solution Architect with deep technical expertise, strong business acumen, and proven experience in pre-sales and proposal solutioning. This role is critical in translating complex business requirements into scalable, secure, and high-performing Salesforce solutions while shaping technical direction and influencing stakeholders at all levels.

The ideal candidate brings 10+ years of Salesforce experience, including 5+ years in an architect role, exceptional communication skills, and the ability to lead solution design from concept through delivery.

Key Responsibilities

Solution Architecture & Design

  • Own end-to-end Salesforce solution architecture across Sales, Service, Experience, Marketing, and Platform capabilities
  • Design secure, scalable, and resilient multi-cloud Salesforce solutions aligned to enterprise architecture standards
  • Define integration patterns using REST/SOAP APIs, middleware, event-driven architectures, and data migration strategies
  • Ensure adherence to Salesforce best practices, performance optimization, and governance models

Proposal & Pre-Sales Leadership

  • Lead technical solutioning for RFPs, RFIs, and proposals, collaborating closely with sales and delivery leadership
  • Create high-impact solution narratives, architecture diagrams, effort estimates, and risk mitigation strategies
  • Participate in client presentations, technical workshops, and solution walkthroughs as a trusted advisor
  • Evaluate feasibility, complexity, and cost while balancing innovation with delivery practicality

Stakeholder & Communication Excellence

  • Engage senior client stakeholders to understand strategic business needs and translate them into technical solutions
  • Communicate complex technical concepts clearly to both technical and non-technical audiences
  • Act as the primary technical escalation point during solution design and delivery phases

Technical & Delivery Leadership

  • Guide development teams through architecture decisions, design reviews, and implementation best practices
  • Perform solution governance, code quality reviews, and architectural validations
  • Mentor architects, developers, and technical leads across projects
  • Support continuous improvement through reusable frameworks, accelerators, and reference architectures

Required Experience & Skills

Salesforce Expertise

  • 10+ years of hands-on Salesforce experience, with 5+ years as a Solution/Technical Architect
  • Strong expertise across Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud Platform (Apex, LWC, Flows, DevOps)
  • Deep understanding of Salesforce security, data model design, sharing, and compliance

Architecture & Integration

  • Proven experience designing enterprise-scale Salesforce architectures
  • Strong integration experience using APIs, middleware (MuleSoft preferred), and external systems
  • Expertise in data migration, large data volumes, and performance tuning

Pre-Sales & Proposal Experience

  • Demonstrated success in proposal solutioning and technical pre-sales activities
  • Ability to create compelling solution artifacts and influence win strategies
  • Strong estimation, scoping, and risk assessment skills

Communication & Leadership

  • Exceptional written and verbal communication skills
  • Executive presence with the ability to influence technical and business decision-makers
  • Strong leadership, mentoring, and cross-team collaboration abilities

Certifications (Preferred)

  • Salesforce Certified Technical Architect (CTA) or progress toward CTA
  • Salesforce Certified Application Architect / System Architect
  • Salesforce Cloud Consultant certifications

What We Offer

  • Opportunity to architect high-impact, enterprise-scale Salesforce solutions
  • Strategic involvement in proposal winning and client transformation journeys
  • Collaborative, growth-oriented environment with leadership visibility
  • Competitive compensation and benefits aligned to senior expertise