The Supplier Quality Assurance (SQA) Officer supports the execution of supplier approval, material qualification, and Contract Manufacturing Organization (CMO) oversight activities for the Health & Wellness division across EMEA.
Reporting to the SQA Manager, this role is responsible for the operational management of supplier and material qualification processes, supplier and CMO audits, and the investigation and resolution of supplier- and CMO-related quality issues and complaints. You will play a key role in ensuring compliance with regulatory requirements, internal quality standards, and risk management principles.

Main Responsibilities

Supplier Approval

• Support qualification and onboarding of new suppliers through documentation review, risk assessments, and quality system evaluation
• Participate in or lead supplier audits (on-site or remote)
• Maintain the Approved Supplier List (ASL) and track approval status
• Support Quality Agreement establishment and lifecycle management
• Coordinate supplier re-evaluation and requalification activities

CMO Qualification & Oversight

• Support onboarding and audit preparation for CMOs
• Participate in CMO audits as assigned
• Assist in reviewing deviations, investigations, CAPAs, and change controls
• Track CMO performance metrics and maintain oversight documentation
• Support Quality Agreement management

Material Approval

• Support qualification of raw materials and packaging components
• Maintain material specifications, CoA requirements, and technical documentation
• Participate in risk assessments and change control reviews
• Monitor material performance trends and escalate concerns
• Maintain the Approved Material List (AML)

Supplier & CMO Complaint Management

• Manage day-to-day handling of complaints and non-conformances
• Coordinate communication with suppliers and CMOs
• Support root cause investigations and CAPA tracking
• Trend complaint data and support reporting
• Escalate critical or recurring issues

Auditing & Compliance

• Conduct or support risk-based audits
• Prepare audit reports and track corrective actions
• Ensure timely closure of audit findings
• Support inspection readiness activities
• Maintain compliance with EU GMP, ISO, and internal standards

Performance & Risk Management

• Maintain supplier and CMO performance scorecards
• Track KPIs related to quality, CAPAs, and audits
• Identify trends and recommend improvements
• Support cross-functional continuous improvement initiatives

Skills & Abilities

• Strong analytical and problem-solving skills
• Detail-oriented with excellent documentation discipline
• Effective communication and stakeholder management
• Ability to manage multiple priorities in a regulated environment
• Structured, risk-based decision-making
• Team-oriented with a continuous improvement mindset

Education & Experience

• Bachelor’s degree in Science, Engineering, Pharmacy, or related field
• 3–6+ years’ experience in Quality Assurance or Supplier Quality within GMP-regulated industries
• Experience in supplier qualification, auditing, complaint handling, CAPA management, and quality systems
• Knowledge of EU GMP and EMEA regulatory frameworks preferred
• Auditor certification or training is an advantage

 

Lopen Head

United Kingdom

#LI-DNI

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.