Trainer Responsibilities:

1. Self-motivated, ability to challenge status quo and inject optimism
2. Experience working in a highly matrixed organization
3. Ability to collaborate with various teams locally and globally to deliver best in class IT services
4. Self-motivated with leadership skill and a positive attitude
5. Excellent technical skills, ability to troubleshoot critical issues and guide team member
6. Should be Responsible for preparing, conducting, and evaluating technical training programs
7. Excellent troubleshooting skills.
8. Support Service Desk Analyst to develop IT Technical Skills
9. Be more innovative in introducing new training programs to keep SD Analyst updated with current technology
10. Good communication skills