Posted 1d ago

Floor Manager

@ Hawksmoor
Chicago, Illinois, United States
$70k-$75k/yrOnsiteFull Time
Responsibilities:Delivering service, Oversee training, Identify staffing
Requirements Summary:Minimum 2 years in restaurant floor management; leadership, training, staffing, cash handling, and high-volume service familiarity.
Technical Tools Mentioned:OpenTable, Aloha, POS Systems
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Job Description

Floor
Manager – Hawksmoor Chicago

Chicago is the historical powerhouse of American beef,
and when Hawksmoor found out about an actual powerhouse building, it felt like
fate. We set out eyes on Chicago and found ourselves a home to settle into.

The LaSalle Street Cable Car Powerhouse is a beautiful,
designated landmark, initially opened in 1887, in the heyday of Chicago’s cable
car system. We restored some original features to
their former glory and, at the same time, breathed new life into the space.

Reporting to the Assistant General Manager, we’re looking for a Floor
Manager to join our team

Work somewhere awesome:.

Careers with Hawksmoor
Group are among the best – generous pay and benefits, award-winning
restaurants, unrivalled career opportunities and some of the happiest people in
the business (as voted by the people who work here). The Sunday Times has
recognised us in their Best Companies awards, for seven years in a row, as one
of the top 100 companies to work for in the UK and we endeavour to do the same
in the US.

Key responsibilities of the role include:

To be responsible for the running of the restaurant, including, but not exclusively:

  • Delivering excellent team
    service & hospitality
  • Oversee the training and
    education of staff on the finer points of service
  • Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified
    candidates
  • Maintains proper loss
    prevention standards, including cash handling procedures, accurate deposits and
    safe procedures in the restaurant

Ensures that all of Hawksmoor’s service and hospitality
standards are maintained and continually improving

A good understanding of:

  • All products both food and beverage.
  • Sanitation and safety laws
  • Systems,
    including OpenTable, Aloha and others.

To be considered for the role you will have:

  • Extensive experience running
    some of the best restaurant floors in Chicago.
  • Experience launching and
    opening restaurants in Chicago and the US.
  • Comfortable and experienced
    with high volume businesses in terms of both covers and revenue.
  • Excellent floor management and
    supervisory skills.
  • Good under pressure.
  • Ability to create an incredible
    culture and work ethic within your team.
  • Exemplary product knowledge of
    food and beverage.
  • Excellent leadership skills
    with ability to teach, coach and train all FOH employees.
  • Experience in all Chicago Health
    and Safety and Food Hygiene Practices and Standards.