Job Summary:

We are currently seeking a highly motivated and experienced Service Advisor to join our team at DELLA Auto Group. As a Service Advisor, you will play a vital role in providing exceptional customer service to our clients and serving as a liaison between customers and our service department. This is a full-time position with a competitive salary in the Auto industry.


Compensation & Benefits:

- Competitive salary in the Auto industry. Yearly Salary range is $60,000.00 to $80,000.00.

- Performance-based bonuses and incentives

- Comprehensive benefits package including health, dental, and vision insurance

- 401(k) retirement plan with company match

- Paid time off and sick leave

- Employee discounts on vehicle purchases, parts, and service


Responsibilities:

- Greet and assist customers in a courteous and professional manner

- Schedule appointments for vehicle service and repairs

- Communicate with technicians and update customers on the status of their vehicles

- Review and explain service recommendations and cost estimates to customers

- Provide accurate quotes and obtain customer authorization for repairs or services

- Monitor and manage repair orders to ensure timely completion and customer satisfaction

- Maintain a high level of customer service and handle any customer concerns or complaints

- Keep track of service department inventory and order necessary parts

- Maintain a clean and organized work area

- Adhere to all safety protocols and company policies

- Continuously improve knowledge of automotive products, services, and industry trends